unmesh Posted January 25 Share #1 Posted January 25 Updated from 7.2.1 U3 to U4 and Control Panel won't load though Package Center, File Station and Storage Manager will. I've tried Chrome/Edge/Firefox and incognito mode and cleared caches in each to no avail. Any suggestions? Quote Link to comment Share on other sites More sharing options...
0 smilenkovski Posted January 25 Share #2 Posted January 25 I've had similar situation and the only solution is "force reinstall DSM" from bootloader Quote Link to comment Share on other sites More sharing options...
0 satdream Posted January 30 Share #3 Posted January 30 Same issue .... strangly it was starting immediatly after the update, but then after a reboot it is now blocked to open ... Is DSM reinstall then updating to 7.2.1 release 4 do not reproducing the same issue ? Quote Link to comment Share on other sites More sharing options...
0 dj_nsk Posted January 31 Share #4 Posted January 31 (edited) 7 часов назад, satdream сказал: Same issue .... strangly it was starting immediatly after the update, but then after a reboot it is now blocked to open ... Is DSM reinstall then updating to 7.2.1 release 4 do not reproducing the same issue ? if you are using the Arc Loader in one of the latest versions (with "-next" in the name), then read the author's comments: "Rebuild Loader with CLEAN Config recommended. If you encounter issues with this version, please select "Force-Reinstall DSM" in Grub (First Boot Screen)." [add:] after "Force Reinstall", it will return to 7.2.1 Update 3 and work normally. Then you can reinstall Update 4 Edited January 31 by dj_nsk 1 Quote Link to comment Share on other sites More sharing options...
0 satdream Posted January 31 Share #5 Posted January 31 Il y a 11 heures, dj_nsk a dit : if you are using the Arc Loader in one of the latest versions (with "-next" in the name), then read the author's comments: "Rebuild Loader with CLEAN Config recommended. If you encounter issues with this version, please select "Force-Reinstall DSM" in Grub (First Boot Screen)." [add:] after "Force Reinstall", it will return to 7.2.1 Update 3 and work normally. Then you can reinstall Update 4 Finally I update to last leader (was already in -next release), then forced reinstall DSM = perfoming a "recovery" from 1st boot, and then ... unfortunatly it is no change, Control Panel still not opening ... Quote Link to comment Share on other sites More sharing options...
0 unmesh Posted January 31 Author Share #6 Posted January 31 16 hours ago, dj_nsk said: if you are using the Arc Loader in one of the latest versions (with "-next" in the name), then read the author's comments: "Rebuild Loader with CLEAN Config recommended. If you encounter issues with this version, please select "Force-Reinstall DSM" in Grub (First Boot Screen)." [add:] after "Force Reinstall", it will return to 7.2.1 Update 3 and work normally. Then you can reinstall Update 4 Force Reinstall worked! Thanks Quote Link to comment Share on other sites More sharing options...
0 dj_nsk Posted January 31 Share #7 Posted January 31 4 часа назад, satdream сказал: Finally I update to last leader (was already in -next release), then forced reinstall DSM = perfoming a "recovery" from 1st boot, and then ... unfortunatly it is no change, Control Panel still not opening ... try full upgrade (you can choose version 24.1.19 for reliability), clean config (not restore from code), force reinstall - it works Quote Link to comment Share on other sites More sharing options...
0 satdream Posted February 1 Share #8 Posted February 1 Il y a 20 heures, dj_nsk a dit : try full upgrade (you can choose version 24.1.19 for reliability), clean config (not restore from code), force reinstall - it works It do not still work ... what I do: - reboot, then ARC, config mode - perform full upgrade - clean config (no restore) - build loader / reboot - select force reinstall, ARC boot - and then the DSM is installed (it is very fast, no ask to download etc.) - reboot - login DSM ... = control panel do not open ... Where I am wrong ? Thanks. Quote Link to comment Share on other sites More sharing options...
0 dj_nsk Posted February 1 Share #9 Posted February 1 2 часа назад, satdream сказал: It do not still work ... what I do: - reboot, then ARC, config mode - perform full upgrade - clean config (no restore) - build loader / reboot - select force reinstall, ARC boot - and then the DSM is installed (it is very fast, no ask to download etc.) - reboot - login DSM ... = control panel do not open ... Where I am wrong ? Thanks. on step "Full Upgrade" use 24.1.19 or 24.1.17 version Quote Link to comment Share on other sites More sharing options...
0 satdream Posted February 1 Share #10 Posted February 1 Sorry, but I strictly updated with 24.1.19, and then do it again with 24.1.17 but in anyway the force reinstall once selected made DSM install very quickly. My humble opinion is the system is loading only the 7.2.1 update 4 small upgrade and not the 7.2.1 incl. update 1 which is the only one with the full DSM install. Look likes no possibility to reverse back to previous release than update 4 ... I have x4 HP Gen8 Microserver is the same config (HP Gen8 - 16Gb - Intel Xeon E3-1265L v2 2.5 Ghz - Intel NIC + SAS9202-16E-LSI etc.) and only 1 is not starting control panel ... unfortunately it is my main server with 15x HDD in rack connected to ... and really an issue as reverse proxy configured on ... Will try to remove loader option (I had in the past CPUId module induction problems ...) but if not working, I do not see other option than expecting a major DSM update, and force install manually via SSH ... Thanks for your time. Quote Link to comment Share on other sites More sharing options...
0 dj_nsk Posted February 2 Share #11 Posted February 2 6 часов назад, satdream сказал: Sorry, but I strictly updated with 24.1.19, and then do it again with 24.1.17 but in anyway the force reinstall once selected made DSM install very quickly. My humble opinion is the system is loading only the 7.2.1 update 4 small upgrade and not the 7.2.1 incl. update 1 which is the only one with the full DSM install. Look likes no possibility to reverse back to previous release than update 4 ... I have x4 HP Gen8 Microserver is the same config (HP Gen8 - 16Gb - Intel Xeon E3-1265L v2 2.5 Ghz - Intel NIC + SAS9202-16E-LSI etc.) and only 1 is not starting control panel ... unfortunately it is my main server with 15x HDD in rack connected to ... and really an issue as reverse proxy configured on ... Will try to remove loader option (I had in the past CPUId module induction problems ...) but if not working, I do not see other option than expecting a major DSM update, and force install manually via SSH ... Thanks for your time. perhaps it depends on the DSM model you choose. Today you can already try the latest version of Arc Loader (24.2.1-next): full upgrade, clean config, reboot, force reinstall... Quote Link to comment Share on other sites More sharing options...
0 satdream Posted February 2 Share #12 Posted February 2 Il y a 8 heures, dj_nsk a dit : perhaps it depends on the DSM model you choose. Today you can already try the latest version of Arc Loader (24.2.1-next): full upgrade, clean config, reboot, force reinstall... Do it w/24.2.1-next, but here again no change ... btw ARC once selecting DSM 7.2.1 69057 do not really download the full DSM install (w/Update 1), I am sure about, because the downloading time is too short (wrt my ISP speed connection), it probably download the Update 4 patch ... Then clean config/reboot/force reinstall it is the same as the DSM booting 1st time (migration/recover) download/install DSM too fast (in < 5 sec it start from 0% to finish at 100%) ... before reboot ... Well, I will not try anymore til a new major DSM release ... It is too risky for me changing model (eg. moving to RS4021xs on same architecture) as > 120 To storage being this server (I had only one time an issue, moving 3617xs to 3622xs and it was 7 days rebuild/recheck/restore full storage capacity ... !) Thanks. Quote Link to comment Share on other sites More sharing options...
0 dj_nsk Posted February 2 Share #13 Posted February 2 2 часа назад, satdream сказал: Well, I will not try anymore til a new major DSM release ... You can consult with the loader's author (see Issues) 1 Quote Link to comment Share on other sites More sharing options...
0 darkzerro Posted February 16 Share #14 Posted February 16 В 02.02.2024 в 19:21, satdream сказал: Do it w/24.2.1-next, but here again no change ... btw ARC once selecting DSM 7.2.1 69057 do not really download the full DSM install (w/Update 1), I am sure about, because the downloading time is too short (wrt my ISP speed connection), it probably download the Update 4 patch ... Then clean config/reboot/force reinstall it is the same as the DSM booting 1st time (migration/recover) download/install DSM too fast (in < 5 sec it start from 0% to finish at 100%) ... before reboot ... Well, I will not try anymore til a new major DSM release ... It is too risky for me changing model (eg. moving to RS4021xs on same architecture) as > 120 To storage being this server (I had only one time an issue, moving 3617xs to 3622xs and it was 7 days rebuild/recheck/restore full storage capacity ... !) Thanks. Have you solved your problem? If so, how? Quote Link to comment Share on other sites More sharing options...
0 satdream Posted February 18 Share #15 Posted February 18 (edited) Le 16/02/2024 à 04:13, darkzerro a dit : Have you solved your problem? If so, how? Hi, I updated with last ARC version 24.2.18 but still it do now stricly reinstall DSM, assuming no download of last syno release ... Edited February 18 by satdream Bug Quote Link to comment Share on other sites More sharing options...
0 TheEvilSide Posted March 3 Share #16 Posted March 3 hello everyone: The same thing happened to me when updating from my old loader to the new Arc loader. Fix the problem with a Force Reinstall. Thanks. Quote Link to comment Share on other sites More sharing options...
0 satdream Posted March 10 Share #17 Posted March 10 Le 03/03/2024 à 14:00, TheEvilSide a dit : hello everyone: The same thing happened to me when updating from my old loader to the new Arc loader. Fix the problem with a Force Reinstall. Thanks. You're lucky because with last release 24.3.10 I have no progress ... force reinstall do not solve issue on my side ... Quote Link to comment Share on other sites More sharing options...
0 dj_nsk Posted March 10 Share #18 Posted March 10 37 минут назад, satdream сказал: You're lucky because with last release 24.3.10 I have no progress ... force reinstall do not solve issue on my side ... don't use "Restore with Code" when change Arc version Quote Link to comment Share on other sites More sharing options...
0 satdream Posted March 12 Share #19 Posted March 12 Le 10/03/2024 à 16:09, dj_nsk a dit : don't use "Restore with Code" when change Arc version Thanks,but I know/apply correct procedure and I do not use restore with code assuming a full reinstall ... I restart from blank and fill all fields manually (MAC, SerialNum etc.) as new device. The issue is being under a minor release w/DSM 7.2.1 69057-Update 4 = the ARC Loader force reinstall only install the Update 4 patch, and not the full DSM. Btw it seems not possible to do in another way as no roolback possible due to patches, especially w/security aspects ... Expect to solve with major release ... as moving to another model is too risky regarding high storage capacity installed w/thousands of documents etc. Quote Link to comment Share on other sites More sharing options...
0 dj_nsk Posted March 12 Share #20 Posted March 12 (edited) 1 час назад, satdream сказал: as moving to another model is too risky regarding high storage capacity installed w/thousands of documents etc. when switching to a different model, the data on the disks will not be lost 1 час назад, satdream сказал: The issue is being under a minor release w/DSM 7.2.1 69057-Update 4 = the ARC Loader force reinstall only install the Update 4 patch, and not the full DSM. may be - try this way: 1) download the required .pat file version "7.2.1-69057 (with Update 1)" 2) "Force Reinstall" and select the downloaded file manually during installation [upd:] I tested this method on a virtual DSM - nothing broke, the data remained in place Edited March 12 by dj_nsk Quote Link to comment Share on other sites More sharing options...
0 satdream Posted March 12 Share #21 Posted March 12 (edited) Il y a 3 heures, dj_nsk a dit : when switching to a different model, the data on the disks will not be lost may be - try this way: 1) download the required .pat file version "7.2.1-69057 (with Update 1)" 2) "Force Reinstall" and select the downloaded file manually during installation [upd:] I tested this method on a virtual DSM - nothing broke, the data remained in place Thanks for supporting, "usually" changing for an upper model is wo/lost of data (btw in my case it suppose moving from 3622XS to 4021XS+), but I could not take any risk about my data ... To explain a bit more why I do not want to take any risk, this is my HDD config ... with a basic 4xHDD + Cache SSD in HPGen8 (16GB Xeon E3-1265L) baremetal + SAS Rack of 16xHDD connected via SAS SAS9202-16E-LSI ... Will try ... Thanks. Edited March 12 by satdream Quote Link to comment Share on other sites More sharing options...
0 satdream Posted March 12 Share #22 Posted March 12 (edited) It do not works, got error message something like "DSM version could not be installed" ... telnet activated ... call Synology support etc. Now I am blocked ... as then I updated loader, again from clean, tried to reinstall ... and same message ... bricked Edited March 12 by satdream Quote Link to comment Share on other sites More sharing options...
0 satdream Posted March 12 Share #23 Posted March 12 (edited) Could not migrate to 4021XS ... got message "no enough free space" [Update]: where is this space not enough ? is it on the SDCard I am booting on Arc ? because I do not understand how it could not be enough free space on HDD ... Btw Arc image is fixed size ... it is to extend partition but I have errors trying to ... The 1st partition is 50MB only ... the 2d also, system do not use the 3rd one ?!? Edited March 12 by satdream Quote Link to comment Share on other sites More sharing options...
0 satdream Posted March 12 Share #24 Posted March 12 (edited) Ok, wrong suggestion ... I understand the DSM system partition is full ... btw I have to find a solution to mount it (but with 21 HDD it is not simple and potential dammages will results, as to mound with mdadm the correct partition to free space ...). Definitively ARC Loader "Next" is strongly bugged ... as the switch from former release induct a mess in config ... Does somebody knows how to mount correctly the system partition with such disks quantity to free space ? [Update] great thanks to @Polanskiman and his tutorial ... I was able to assemble the whole disks of system partition, and then to mount it, cleaning autoupdate and update folders, and log one from var folder to free enough space ... recovered 1 SSD + 20xHDD (204 TB of disks !) ... but btw, I still have the bug of the control panel not opening ... Edited March 12 by satdream Quote Link to comment Share on other sites More sharing options...
Question
unmesh
Updated from 7.2.1 U3 to U4 and Control Panel won't load though Package Center, File Station and Storage Manager will.
I've tried Chrome/Edge/Firefox and incognito mode and cleared caches in each to no avail.
Any suggestions?
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