s3urat

hp microserver gen10 + hp nc360t + dsm 6.2.2-24922 = unstable?

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Anyone else experienced this?

I've got an HP Microserver gen10, an HP NC360T NIC and DSM 6.2.2-24922. Ever since the upgrade from 6.1 to 6.2 the system will drop of off the network about once a week. Sometimes when adding large torrents to the download station (but maybe that's only coincidence).

 

Is there any way to diagnose this? Any system logs besides the Log Center?

 

The only abnormality I'm able to see in the Log Center is that LAN 1 goes down and receives a 169.254.xxx.xxx IP, like the cable was disconnected. It stays like that indefinely.

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So, apparently it happens because the network card stops/resets and the dhcp-client can't (or won't) start again.

 

Relevant portion from /var/log/messages:

 

2019-05-15T13:23:52+02:00 diskstation [228138.340179] init: dhcp-client (eth0) main process (8937) killed by TERM signal
2019-05-15T13:23:52+02:00 diskstation dhcp-client: stopped on eth0
2019-05-15T13:23:52+02:00 diskstation dhcp-client: started on eth0
2019-05-15T13:23:52+02:00 diskstation synonetd: net_default_gateway_set.c:34 failed to set default gateway

 

Found in /var/log/kern.log:

 

2019-05-15T17:47:58+02:00 diskstation kernel: [15716.768357] e1000e 0000:02:00.0 eth0: Reset adapter unexpectedly

 

After some Googling (especially this discussion), the solution would seem to be an upgrade of the e1000e drivers and/or disabling ASPM (PCIe Active State Power Management). I've added "pcie_aspm=off" to common_args_3615 in my grub.cfg. We'll see how it goes.

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Le 16/05/2019 à 08:58, s3urat a dit :

So, apparently it happens because the network card stops/resets and the dhcp-client can't (or won't) start again.

 

Relevant portion from /var/log/messages:

 


2019-05-15T13:23:52+02:00 diskstation [228138.340179] init: dhcp-client (eth0) main process (8937) killed by TERM signal
2019-05-15T13:23:52+02:00 diskstation dhcp-client: stopped on eth0
2019-05-15T13:23:52+02:00 diskstation dhcp-client: started on eth0
2019-05-15T13:23:52+02:00 diskstation synonetd: net_default_gateway_set.c:34 failed to set default gateway

 

Found in /var/log/kern.log:

 


2019-05-15T17:47:58+02:00 diskstation kernel: [15716.768357] e1000e 0000:02:00.0 eth0: Reset adapter unexpectedly

 

After some Googling (especially this discussion), the solution would seem to be an upgrade of the e1000e drivers and/or disabling ASPM (PCIe Active State Power Management). I've added "pcie_aspm=off" to common_args_3615 in my grub.cfg. We'll see how it goes.

 

Hi,

I think that I have the same issue. My Network shooting down and restart when I use the bandwidth to upload or download from and to the server.

DO you found the solution ?

 

Thx a lot

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52 minutes ago, Ludo34 said:

DO you found the solution ?

Yes. Downgrade to DSM 6.1 and use the built in network.

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il y a 3 minutes, s3urat a dit :

Yes. Downgrade to DSM 6.1 and use the built in network.

 

Ok. I set the Internal NIC to "Disable" and I've added "pcie_aspm=off" to common_args_3615 in my grub.cfg

I test since 30 min to upload some videos without deconnexion.

 

I hope that I found the solution

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Hi,

 

After several time to test, the server is OK with this solution.

Disable internal NIC and modify the grub.conf to add "pcie_aspm=off" to common_args_3615

 

Good.

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