s3urat Posted May 3, 2019 Share #1 Posted May 3, 2019 Anyone else experienced this? I've got an HP Microserver gen10, an HP NC360T NIC and DSM 6.2.2-24922. Ever since the upgrade from 6.1 to 6.2 the system will drop of off the network about once a week. Sometimes when adding large torrents to the download station (but maybe that's only coincidence). Is there any way to diagnose this? Any system logs besides the Log Center? The only abnormality I'm able to see in the Log Center is that LAN 1 goes down and receives a 169.254.xxx.xxx IP, like the cable was disconnected. It stays like that indefinely. Quote Link to comment Share on other sites More sharing options...
s3urat Posted May 16, 2019 Author Share #2 Posted May 16, 2019 So, apparently it happens because the network card stops/resets and the dhcp-client can't (or won't) start again. Relevant portion from /var/log/messages: 2019-05-15T13:23:52+02:00 diskstation [228138.340179] init: dhcp-client (eth0) main process (8937) killed by TERM signal 2019-05-15T13:23:52+02:00 diskstation dhcp-client: stopped on eth0 2019-05-15T13:23:52+02:00 diskstation dhcp-client: started on eth0 2019-05-15T13:23:52+02:00 diskstation synonetd: net_default_gateway_set.c:34 failed to set default gateway Found in /var/log/kern.log: 2019-05-15T17:47:58+02:00 diskstation kernel: [15716.768357] e1000e 0000:02:00.0 eth0: Reset adapter unexpectedly After some Googling (especially this discussion), the solution would seem to be an upgrade of the e1000e drivers and/or disabling ASPM (PCIe Active State Power Management). I've added "pcie_aspm=off" to common_args_3615 in my grub.cfg. We'll see how it goes. Quote Link to comment Share on other sites More sharing options...
Ludo34 Posted July 7, 2019 Share #3 Posted July 7, 2019 Le 16/05/2019 à 08:58, s3urat a dit : So, apparently it happens because the network card stops/resets and the dhcp-client can't (or won't) start again. Relevant portion from /var/log/messages: 2019-05-15T13:23:52+02:00 diskstation [228138.340179] init: dhcp-client (eth0) main process (8937) killed by TERM signal 2019-05-15T13:23:52+02:00 diskstation dhcp-client: stopped on eth0 2019-05-15T13:23:52+02:00 diskstation dhcp-client: started on eth0 2019-05-15T13:23:52+02:00 diskstation synonetd: net_default_gateway_set.c:34 failed to set default gateway Found in /var/log/kern.log: 2019-05-15T17:47:58+02:00 diskstation kernel: [15716.768357] e1000e 0000:02:00.0 eth0: Reset adapter unexpectedly After some Googling (especially this discussion), the solution would seem to be an upgrade of the e1000e drivers and/or disabling ASPM (PCIe Active State Power Management). I've added "pcie_aspm=off" to common_args_3615 in my grub.cfg. We'll see how it goes. Hi, I think that I have the same issue. My Network shooting down and restart when I use the bandwidth to upload or download from and to the server. DO you found the solution ? Thx a lot Quote Link to comment Share on other sites More sharing options...
s3urat Posted July 7, 2019 Author Share #4 Posted July 7, 2019 52 minutes ago, Ludo34 said: DO you found the solution ? Yes. Downgrade to DSM 6.1 and use the built in network. Quote Link to comment Share on other sites More sharing options...
Ludo34 Posted July 7, 2019 Share #5 Posted July 7, 2019 il y a 3 minutes, s3urat a dit : Yes. Downgrade to DSM 6.1 and use the built in network. Ok. I set the Internal NIC to "Disable" and I've added "pcie_aspm=off" to common_args_3615 in my grub.cfg I test since 30 min to upload some videos without deconnexion. I hope that I found the solution Quote Link to comment Share on other sites More sharing options...
Ludo34 Posted July 9, 2019 Share #6 Posted July 9, 2019 Hi, After several time to test, the server is OK with this solution. Disable internal NIC and modify the grub.conf to add "pcie_aspm=off" to common_args_3615 Good. Quote Link to comment Share on other sites More sharing options...
Benson Posted November 16, 2019 Share #7 Posted November 16, 2019 On 7/9/2019 at 2:02 PM, Ludo34 said: Hi, After several time to test, the server is OK with this solution. Disable internal NIC and modify the grub.conf to add "pcie_aspm=off" to common_args_3615 Good. Could you show me the detail config. from grub.conf about common_args_3615 ? i dont know whick postion should add pcie_aspm=off to common_args_3615 Quote Link to comment Share on other sites More sharing options...
s3urat Posted November 23, 2019 Author Share #8 Posted November 23, 2019 On 11/16/2019 at 3:39 PM, Benson said: Could you show me the detail config. from grub.conf about common_args_3615 ? i dont know whick postion should add pcie_aspm=off to common_args_3615 You just type pcie_aspm=off (or maybe pcie_aspm=0? I couldn't find much useful information) at the end of set common_args_3615='...' Something like this: set common_args_3615='disable_mtrr_trim syno_hdd_powerup_seq=0 HddHotplug=0 syno_hw_version=DS3615xs vender_format_version=2 console=ttyS0,115200n8 withefi elevator=elevator quiet syno_port_thaw=1 pcie_aspm=off' Note that it didn't do anything for the problems I had. Quote Link to comment Share on other sites More sharing options...
Benson Posted November 29, 2019 Share #9 Posted November 29, 2019 On 11/23/2019 at 2:01 PM, s3urat said: You just type pcie_aspm=off (or maybe pcie_aspm=0? I couldn't find much useful information) at the end of set common_args_3615='...' Something like this: set common_args_3615='disable_mtrr_trim syno_hdd_powerup_seq=0 HddHotplug=0 syno_hw_version=DS3615xs vender_format_version=2 console=ttyS0,115200n8 withefi elevator=elevator quiet syno_port_thaw=1 pcie_aspm=off' Note that it didn't do anything for the problems I had. thank you for your information, but i cant successfully install 6.2.2 24922 in my HP N54L with HP NC360T additional NIC , cant reboot & shutdown , cant find in synology assitant i already used the modded bios and disabled the intelnal NIC , diabled C1E , I don't know what's wrong in my case (loader 1.03b + 6.2.2-24922 U4.pat ) Quote Link to comment Share on other sites More sharing options...
beniusc Posted January 4, 2020 Share #10 Posted January 4, 2020 Hi same problem of instability with the intel Nc360T, i modify the .cfg with the instructions. now i think it’s ok because no more reboot in long transfert with lan since 2 hours. thanks for the solution. ben Quote Link to comment Share on other sites More sharing options...
s3urat Posted January 19, 2020 Author Share #11 Posted January 19, 2020 On 1/4/2020 at 2:42 PM, beniusc said: Hi same problem of instability with the intel Nc360T, i modify the .cfg with the instructions. now i think it’s ok because no more reboot in long transfert with lan since 2 hours. thanks for the solution. ben Just a heads up: for me the problems reoccured after a day or two and I downgraded to 6.1. Perhaps I have a defective network card or perhaps it is an incompatibility with the GEN10 Microservers, since it appears to work with the N54L variants, I don't know. It would be nice if a GEN10 owner would chime in :). Quote Link to comment Share on other sites More sharing options...
smoothmove Posted March 8, 2020 Share #12 Posted March 8, 2020 (edited) I just ordered a Nc360T on eBay. I'll test mine when I get it Wednesday and update Edited March 8, 2020 by smoothmove Quote Link to comment Share on other sites More sharing options...
djvas335 Posted March 9, 2020 Share #13 Posted March 9, 2020 You do not need Nc360T for the microserver anymore, inbuilt network runs just fine with extra.lzma, save yourself some time. 31 minutes ago, smoothmove said: I just ordered a Nc360T on eBay. I'll test mine when I get it Wednesday and update Quote Link to comment Share on other sites More sharing options...
djvas335 Posted March 9, 2020 Share #14 Posted March 9, 2020 I have a Microserver Gen10 runnung DSM 6.2.2 for 3615xs using extra.lzma and using internal networking, just follow this thread: On 1/19/2020 at 12:11 PM, s3urat said: Just a heads up: for me the problems reoccured after a day or two and I downgraded to 6.1. Perhaps I have a defective network card or perhaps it is an incompatibility with the GEN10 Microservers, since it appears to work with the N54L variants, I don't know. It would be nice if a GEN10 owner would chime in :). 1 Quote Link to comment Share on other sites More sharing options...
smoothmove Posted March 9, 2020 Share #15 Posted March 9, 2020 (edited) I am using the 918+ version and have had zero issues. I bought one to try out using a four port lan via the 3617xs dsm anyway. two onboard and two from niccard. Edited March 9, 2020 by smoothmove Quote Link to comment Share on other sites More sharing options...
s3urat Posted March 9, 2020 Author Share #16 Posted March 9, 2020 Awesome, thanks! I'll try it out. 15 hours ago, djvas335 said: I have a Microserver Gen10 runnung DSM 6.2.2 for 3615xs using extra.lzma and using internal networking, just follow this thread: Quote Link to comment Share on other sites More sharing options...
s3urat Posted March 12, 2020 Author Share #17 Posted March 12, 2020 Well, apparently it's working, thanks @djvas335. Now on to solving the server's thermal problems 😂. Quote Link to comment Share on other sites More sharing options...
djvas335 Posted March 12, 2020 Share #18 Posted March 12, 2020 Can you elaborate more on thermal problems ? 5 hours ago, s3urat said: Well, apparently it's working, thanks @djvas335. Now on to solving the server's thermal problems 😂. Quote Link to comment Share on other sites More sharing options...
s3urat Posted March 12, 2020 Author Share #19 Posted March 12, 2020 Apparently the CPU gets too hot, the termal protection kicks in and the server shuts down. Looking at the system temperature status in the Control Panel it reads as normal/~33ºC (the BIOS has the CPU temperature at 60ºC+, however). 3 hours ago, djvas335 said: Can you elaborate more on thermal problems ? Quote Link to comment Share on other sites More sharing options...
djvas335 Posted March 12, 2020 Share #20 Posted March 12, 2020 Strange, I do not have this issue on my Gen10 Just now, s3urat said: Apparently the CPU gets too hot, the termal protection kicks in and the server shuts down. Looking at the system temperature status in the Control Panel it reads as normal/~33ºC (the BIOS has the CPU temperature at 60ºC+, however). Quote Link to comment Share on other sites More sharing options...
s3urat Posted March 12, 2020 Author Share #21 Posted March 12, 2020 It's strange, yeah. The heatsink is too hot to touch, when the server shuts down. I am running some 6 Docker containers, but, apart from PiHole, they don't do much of anything. I've rigged a small cooler on the heatsink. Maybe it'll help. 13 minutes ago, djvas335 said: Strange, I do not have this issue on my Gen10 Quote Link to comment Share on other sites More sharing options...
MichaelM Posted March 26, 2020 Share #22 Posted March 26, 2020 On 3/9/2020 at 1:25 AM, djvas335 said: I have a Microserver Gen10 runnung DSM 6.2.2 for 3615xs using extra.lzma and using internal networking, just follow this thread: Hi can you please share your synoboot image for 6.2.2 ? Because I tested it with updated extra.lzma but with those find.synology.com doesn't even found anything... legacy mode, UEFI same. Quote Link to comment Share on other sites More sharing options...
djvas335 Posted March 27, 2020 Share #23 Posted March 27, 2020 Sure https://gofile.io/?c=NPQliB 9 hours ago, MichaelM said: Hi can you please share your synoboot image for 6.2.2 ? Because I tested it with updated extra.lzma but with those find.synology.com doesn't even found anything... legacy mode, UEFI same. 1 Quote Link to comment Share on other sites More sharing options...
beniusc Posted January 2, 2021 Share #24 Posted January 2, 2021 Hi Happy new year at all ! My reboot problem when i transfert files from PC to the NAS is still here ? i don't want to restore system to 6.2 because except this probleme the nas is working good ! did you have any idea ? thanks a lot Ben Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.