I used 2FA authentication for DSM access for 2 years. last few months my 2FA codes stopped working properly and I had to use emergency email code - that worked fine.
I would then reset 2FA and it worked again until few weeks ago.
2FA codes don't work again and this time when I use emergency code via email - no email is received (waited for 2 weeks, tried many times, checked spam solder) - meaning email settings have stuffed up or Google has changed something in Gmail again.
In any case, I can't get the 2FA code to work. I can still access data via mapped drive but I can't get into DSM settings at all.
I am on DSM 5.2 - can I just upgrade to 6.17 and password or 2FA can be reset?
Or do I reinstall fresh 6.17 and I can just restore data?
I have backed up essential data already but ran out of HDD space to back up non-essential data. worst case scenario I have all backups I really need but would like to avoid copying 5TB of data via usb 2.0 if possible.
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milosv
Hi guys,
I used 2FA authentication for DSM access for 2 years. last few months my 2FA codes stopped working properly and I had to use emergency email code - that worked fine.
I would then reset 2FA and it worked again until few weeks ago.
2FA codes don't work again and this time when I use emergency code via email - no email is received (waited for 2 weeks, tried many times, checked spam solder) - meaning email settings have stuffed up or Google has changed something in Gmail again.
In any case, I can't get the 2FA code to work. I can still access data via mapped drive but I can't get into DSM settings at all.
I have backed up essential data already but ran out of HDD space to back up non-essential data. worst case scenario I have all backups I really need but would like to avoid copying 5TB of data via usb 2.0 if possible.
any help or guidance is appreciated.
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