NAS freezing when transfer 15GB+ data

[MaZeeT 0]

Hey..

 

When I am transferring data like a season of a serie to my NAS from my desktop it freeze up and need to be rebooted on the case...

I loss connection to every and will not reconnect before the NAS has been reset... I can't access the web-gui, transmission or shared folders...

 

I hope you will be able to help me troubleshoot this error so I can get a great working system =)

 

I have google around which suggest a fault power supply or hard drive.. But I will love to get inputs from my fellow XPEnology users.

 

My system (bare-metal)

-----------------------------------------

DSM-Version: DSM 5.1-5022 Update 5

Motherboard: Asrock Q1900-ITX

RAM: Corsair Value DDR3 2x4GB

Power Supply: 430 Watt Corsair CX430M

Harddrives: 4x WD Red WD40EFRX 4TB

Extra: A PCIe card with 4 sata ports (Will have to look up the model)

[MasterG 0]

Do you have access to DSM console still or does that hang too? If so, login as root and check DMESG for any errors.

 

I have an issue with the NIC hanging on my Asrock c2750d4i.

 

I usually run the following command to see it: dmesg -T | tail -100 | more

[cohbi 0]

Hello!

I have the same issue!!

Have you solved your problem?

Thank you,

Adrian

[MaZeeT 0]

Do you have access to DSM console still or does that hang too? If so, login as root and check DMESG for any errors.

 

I have an issue with the NIC hanging on my Asrock c2750d4i.

 

I usually run the following command to see it: dmesg -T | tail -100 | more

 

I am kind of a rookie to linux based systems.. but I have not tried to access the NAS by SSH'ing if you mean that with DSM console.. I will try to test it, but I do not think I will get access since I can not access it an other way... I will be back with my results.. Thanks a lot of the input =)

------------------------------

Hello!

I have the same issue!!

Have you solved your problem?

Thank you,

Adrian

I have not solved the problem yet... I will let you know if I do =)

[robermix 0]

I have the same issue with the same motherboard. You should try to disable the Intel Speedstep (or other power saving technology) in the UEFI settings.

 

viewtopic.php?p=34490#p34490

 

However while the web GUI and any other app aren't accesible the transfer of data continue, and when it is finished the NAS will become again accessible. Try.

[Lobegno 0]

You are using RAID 5 or 6?

[MaZeeT 0]

When I loss access to my NAS, all of my transfer stops... direct copy or encoding to the NAS do not matter, the connection is lost...

 

I run the 4 drives in SHR-1 which is more or less raid5

 

Sadly I have not had much time to test the SSH stuff today since my router broke when I started testing.

[MasterG 0]

 

I am kind of a rookie to linux based systems.. but I have not tried to access the NAS by SSH'ing if you mean that with DSM console.. I will try to test it, but I do not think I will get access since I can not access it an other way... I will be back with my results.. Thanks a lot of the input =)

 

I have a direct connected usb keyboard and the vga output hooked up to a monitor. If the issue is the NIC, then SSH wouldn't work. Does your IPMI still work? A solution that works for some people is to enable network bonding and set it to eth1. Sadly, that solution didn't work for me.

[eversavage 0]

i had similar issues ..

 

the solution was the ram.. well solution and problem..

 

fix... new ram

 

now i haven't had a single issues..

[MaZeeT 0]

i had similar issues ..

 

the solution was the ram.. well solution and problem..

 

fix... new ram

 

now i haven't had a single issues..

 

That will be worth a try.. Got a 3 year old laptop I can steal the RAM from for testing.. Thanks a lot for the input..

[kATABATIC 2]

Heat can be an issue .. I have overclocked i5 2500k which runs hot, and I was finding occasional network droputs etc. I finally figured out the heat was spreading around and when the motherboard NIC got hot enough it would cut out. fairly randomly. It was solved when I got better case ventilation. Not obvious at all.

 

 

 

G1610T

[MaZeeT 0]

Heat can be an issue .. I have overclocked i5 2500k which runs hot, and I was finding occasional network droputs etc. I finally figured out the heat was spreading around and when the motherboard NIC got hot enough it would cut out. fairly randomly. It was solved when I got better case ventilation. Not obvious at all.

G1610T

 

The board comes with the CPU under a passive heatsink and I do not overclock the CPU.. Synology report a temp of 40-42°C so I do not think it is heat... I do have the only fan at the motherboard room in a exhaust configuration, so might be worth it to change it to a intake fan...

 

Thanks for your input

[Diverge 1]

Heat can be an issue .. I have overclocked i5 2500k which runs hot, and I was finding occasional network droputs etc. I finally figured out the heat was spreading around and when the motherboard NIC got hot enough it would cut out. fairly randomly. It was solved when I got better case ventilation. Not obvious at all.

G1610T

 

The board comes with the CPU under a passive heatsink and I do not overclock the CPU.. Synology report a temp of 40-42°C so I do not think it is heat... I do have the only fan at the motherboard room in a exhaust configuration, so might be worth it to change it to a intake fan...

 

Thanks for your input

 

The temp that DSM reports either isn't accurate, or isn't the CPU temp. It might be another motherboard sensor... mine always reads ~40C. I've got a fancy server motherboard, and I can read the real CPU temp via a web browser, and it doesn't correlate at all.