Captainfingerbang Posted January 18, 2019 Share #1 Posted January 18, 2019 I could really use some help from Senior members here. I've spent the last year working on setting up Xpenology so i could finally get my 600GB Home photo-video collection sorted. The major problem i am having is that DSM will not create thumbnails for my videos, in VideoStation or PhotoStation or Moments. If cant find a solution this, its a total deal-breaker in regards to using Xpenology for me. I still dont know in my case if its DSM blocking thumbnail creation or something else, but polanskiman said in THIS thread among others, that DSM blocks thumbnail creation for bad/not legit SN/MAC combos. Is it still a fact that without a SN/MAC from a real Synology machine, that we cant get video thumbnails? My goal is to open up the topic for more solutions to Video thumbnail creation being blocked AND to ask, assuming that my current 6.2 DSM is blocking video thumbnail creation, what can i do about this? What are my options? Downgrade? Create my own thumbnails somehow????? p.s I wish i knew that we cant get this feature on xpenology when i started this whole thing. It probably would've saved me 11 months of my life.. So extremely frustrated. Specs 1. DS3615XS - 1.4 loader DSM 6.2.1-23824 Update 2 Hasell Xeon Supermicro 1150 2. DS3615XS - 1.2/3 loader DSM 6.1.7-15284 Update 2 Kaby Lake 1151 BTW here is the log file showing that serial number bad so it wont convert video 2019-01-17T20:45:37-05:00 synocodectool: G1Licence.cpp:79 Licence not Success,error msg "SN format is wrong." 2019-01-17T20:45:37-05:00 synocodectool: SYNOCodecPatentG1.cpp:242 ValidateG1Licence failed 2019-01-17T20:45:37-05:00 synoflvconv: synoflvconv.cpp:617 Failed to convert video [/volume1/photo/★★★COMPLETE PHOTO COLLECTION★★★/2018/2018_09/20180909_201436.mp4] to h.264 mp4. Quote Link to comment Share on other sites More sharing options...
pacemaker72 Posted May 14, 2019 Share #2 Posted May 14, 2019 Just use real serial number (somewhere on this forums) 918 model SN works too Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
icanic Posted May 15, 2019 Share #3 Posted May 15, 2019 (edited) Greetings! Have you solved the problem? I have the same problem as you (no video thumbnails in photo station 6). Can you help me? Specs 1. DS3615XS - 1.4 loader DSM 6.1.6-15266 Update 1 Edited May 28, 2019 by Polanskiman Removed unnecessary OP quote. Read the forum Guidelines. Quote Link to comment Share on other sites More sharing options...
Polanskiman Posted May 28, 2019 Share #4 Posted May 28, 2019 On 5/15/2019 at 2:52 PM, icanic said: Greetings! Have you solved the problem? I have the same problem as you (no video thumbnails in photo station 6). Can you help me? Specs 1. DS3615XS - 1.4 loader DSM 6.1.6-15266 Update 1 Everyone has the same problem. This is inherent to the fact that proprietary apps are checking whether the SN/MAC is legitimate and real. As simple as that. There is no way around this problem other than using real serial numbers. But since I do not condone the use of piracy in this forum therefore I cannot help you nor will I allow anyone to do so publicly. Quote Link to comment Share on other sites More sharing options...
Captainfingerbang Posted June 18, 2019 Author Share #5 Posted June 18, 2019 I was able to get real sn/Mac thank you all Quote Link to comment Share on other sites More sharing options...
Xpeno_usr Posted August 2, 2019 Share #6 Posted August 2, 2019 (edited) Hi, I updated the SN/MAC with legitimate SN from my old machine but I am still not able to get the video and all. Other than putting the SN/MAC on usb stick file, is there anything else I needed to do ? How did you make it work ? Is quickconnect working for you as well ? BTW I used SN/MAC from my DS218 that I am not running any more. Would that be a problem ? Edited August 2, 2019 by Xpeno_usr Quote Link to comment Share on other sites More sharing options...
NooL Posted August 3, 2019 Share #7 Posted August 3, 2019 From what i understand, you cant change it afterwards, since the license is generated at install. Quote Link to comment Share on other sites More sharing options...
fatman0 Posted May 4, 2020 Share #8 Posted May 4, 2020 On 8/3/2019 at 8:00 PM, NooL said: From what i understand, you cant change it afterwards, since the license is generated at install. install of what? xpenology or the app moments? Quote Link to comment Share on other sites More sharing options...
Jamzor Posted June 24, 2020 Share #9 Posted June 24, 2020 On 5/4/2020 at 1:18 PM, fatman0 said: install of what? xpenology or the app moments? install of synology DSM. However there is a method now: Quote Link to comment Share on other sites More sharing options...
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