davdi1982 Posted August 23, 2017 Share #1 Posted August 23, 2017 Hi, Since I have updated my HP n54L to DSM 6/6.1.3, I was unable to reboot. When I reboot, the nas shutdown and boot but still on booting the kernel and nothing happens, no HDD led blinking. I have to shutwon it manually and boot it. There is a way to enable verbose on the bootloader to identify the issue or maye be there is a log for booting part? Thanks. Link to comment Share on other sites More sharing options...
Polanskiman Posted August 23, 2017 Share #2 Posted August 23, 2017 Normally yes by connecting a serial cable from your NAS to a laptop/computer and running a serial terminal on your laptop/computer. But I think HP n54L does not have a serial port. Did you try re-burning the usb drive? 1 Link to comment Share on other sites More sharing options...
davdi1982 Posted August 23, 2017 Author Share #3 Posted August 23, 2017 On 8/23/2017 at 6:40 PM, Polanskiman said: Normally yes by connecting a serial cable from your NAS to a laptop/computer and running a serial terminal on your laptop/computer. But I think HP n54L does not have a serial port. Did you try re-burning the usb drive? Hi, I think there is no serial port, but I have a screen direct connected to it, but I only see Booting Kernel. There is probably a log file somewhere to identify the boot error. Link to comment Share on other sites More sharing options...
davdi1982 Posted August 24, 2017 Author Share #4 Posted August 24, 2017 @Polanskiman Do you know exactly the log file to check for boot issues? Thanks. Link to comment Share on other sites More sharing options...
Polanskiman Posted September 7, 2017 Share #5 Posted September 7, 2017 On 8/24/2017 at 7:13 PM, davdi1982 said: @Polanskiman Do you know exactly the log file to check for boot issues? Thanks. Did you solve your problem? Link to comment Share on other sites More sharing options...
sbv3000 Posted September 7, 2017 Share #6 Posted September 7, 2017 have you thought about adding a serial port card for testing/diagnostics ? https://www.amazon.co.uk/CSL-expansion-interfaces-interface-converter/dp/B00NNRYZOE/ref=lp_430538031_1_14?s=computers&ie=UTF8&qid=1504781942&sr=1-14 Link to comment Share on other sites More sharing options...
sbv3000 Posted September 7, 2017 Share #7 Posted September 7, 2017 and isnt the HP54 an AMD unit and 'unsupported' with 6.1? Link to comment Share on other sites More sharing options...
davdi1982 Posted September 7, 2017 Author Share #8 Posted September 7, 2017 6 hours ago, Polanskiman said: Did you solve your problem? Hi, no i was waiting for a solution here, maybe this weekend i will try to solve this 14 minutes ago, sbv3000 said: have you thought about adding a serial port card for testing/diagnostics ? https://www.amazon.co.uk/CSL-expansion-interfaces-interface-converter/dp/B00NNRYZOE/ref=lp_430538031_1_14?s=computers&ie=UTF8&qid=1504781942&sr=1-14 I dont unederstand the need of serial port, I have a vga out, so i can see the what happen on a screen, but actually I have only "booting kernel", I will appreciate to enable a kind of verbose to display what is currently running. Thanks Link to comment Share on other sites More sharing options...
davdi1982 Posted September 7, 2017 Author Share #9 Posted September 7, 2017 18 minutes ago, sbv3000 said: and isnt the HP54 an AMD unit and 'unsupported' with 6.1? My only issue is the reboot, all is working well. Link to comment Share on other sites More sharing options...
sbv3000 Posted September 7, 2017 Share #10 Posted September 7, 2017 With XPE 5.2 boot you could see a lot of information on a vga connected monitor about loading drivers/networking/file system status and finally the 'diskstation login' (your servername), so there was a lot of information to help diagnostics. However with XPE 6 boot loader you only see the grub menu and then 'booting kernel' screen. The only way to see the 'verbose logging' similar to 5.2 is to access the nas through a serial port and serial console connection. Then you can see all the driver load/networking logs etc. You should also check the DSM logs for any information about startup/shutdown etc that might help. Link to comment Share on other sites More sharing options...
Polanskiman Posted September 8, 2017 Share #11 Posted September 8, 2017 On 9/7/2017 at 6:01 PM, sbv3000 said: have you thought about adding a serial port card for testing/diagnostics ? https://www.amazon.co.uk/CSL-expansion-interfaces-interface-converter/dp/B00NNRYZOE/ref=lp_430538031_1_14?s=computers&ie=UTF8&qid=1504781942&sr=1-14 I am not convince that will work unless the serial port card is seen in the bios at boot. Link to comment Share on other sites More sharing options...
Polanskiman Posted September 8, 2017 Share #12 Posted September 8, 2017 On 9/7/2017 at 6:51 PM, davdi1982 said: My only issue is the reboot, all is working well. Try resetting the BIOS and configuring again. Link to comment Share on other sites More sharing options...
Polanskiman Posted October 16, 2017 Share #13 Posted October 16, 2017 @davdi1982 Did you solve your problem? If not then maybe try disabling C1E in the bios. Link to comment Share on other sites More sharing options...
davdi1982 Posted October 31, 2017 Author Share #14 Posted October 31, 2017 On 16/10/2017 at 11:35 AM, Polanskiman said: @davdi1982 Did you solve your problem? If not then maybe try disabling C1E in the bios. Wonderfull this is why I had reboot issues, many thanks!! Link to comment Share on other sites More sharing options...
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