jbesclapez Posted June 1, 2016 Share #1 Posted June 1, 2016 Hello, I have an issue with my DSM. Since the update 5 (coming from update3) I get an error "DSM cannot start up normally because it ran into a problem" I dont know how to solve that (and I did some research), so i was thinking of doing a reset. The official synology guides are useless because they mention to press a button on the back of the box. We dont have that I found this : But as you see, it seems that it also deletes the volumes? Is that correct? Or it only deletes the config file of the DSM? I dont want to lose my volume and data... only I want to reset the config of the box. How do i do that? Please help Thanks Link to comment Share on other sites More sharing options...
abced Posted June 1, 2016 Share #2 Posted June 1, 2016 If it says it will erase data, then it will erase data. Link to comment Share on other sites More sharing options...
jbesclapez Posted June 1, 2016 Author Share #3 Posted June 1, 2016 If it says it will erase data, then it will erase data. Not sure... As I recall on my former real Syno it used to only reset the "user specs" of the syno - which is not the volumes but only the syno config. As someone tried? If not, how can I do that? Link to comment Share on other sites More sharing options...
markspoiss Posted August 31, 2016 Share #4 Posted August 31, 2016 I wish to know same thing? Link to comment Share on other sites More sharing options...
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