Recommended Posts

Hi All,

 

I am relevantly new to the project, and here goes my first post.

Hope it goes well :) 

 

I have installed the DS918+ a few months ago.

Against all the warnings, I installed version DSM 6.2.3-25423

 

Everything was going great. 

I created a volume, good

Installed some packages, good

Drive in volume died, replaced drive, all was good (this happened twice) 

 

Now I face an issue which kind of scares me.

 

An SSD which is not part of any volume is failing.

I don't remember the setup process 100%.

I think the DSM and all its packages are installed on the drive that was connected during setup.

Please correct me if I'm wrong.

 

This is the drive that is now failing. 

 

Is it possible to replace this drive without loosing all data? 

Like, can I introduce a "HOT SPARE" to replace this drive or is a complete reinstall required? 

 

I don't remember the exact hardware spec at the time of writing this. 

If necessary I will go look it up. 

 

Any help would be appreciated.

 

Thank you for reading.

 

2020-07-23 02_12_42-NAS - Synology DiskStation.png

2020-07-23 02_11_56-NAS - Synology DiskStation.png

2020-07-23 02_10_48-NAS - Synology DiskStation.png

2020-07-23 02_10_41-NAS - Synology DiskStation.png

Link to post
Share on other sites
39 minutes ago, Earthian E90 said:

I have installed the DS918+ a few months ago.

Against all the warnings, I installed version DSM 6.2.3-25423

 

An SSD which is not part of any volume is failing.

I don't remember the setup process 100%.

I think the DSM and all its packages are installed on the drive that was connected during setup.

 

Is it possible to replace this drive without loosing all data? 

 

Nothing wrong with DSM 6.2.3, just some concerns (largely resolved now) for upgraders from previous versions.

 

You don't show how the problem drive is being used.  Can you print screenshots of your Storage Pool and Volume configuration in Storage Manager?  If it isn't being used, it isn't much of a risk.  In any case, DSM is installed on all drives.  So failure of this drive is unlikely to make you lose data immediately unless you have provisioned it as a single non-redundant Disk Group.

 

Furthermore, it looks like the drive in question failed a SMART test, but isn't showing any bad sectors. Look at the SMART Attributes in the Health Info page for the drive, and see if it tells you anything useful.

 

  • Thanks 1
Link to post
Share on other sites
20 hours ago, flyride said:

In any case, DSM is installed on all drives.

After a very long day at work it is very nice to come home to some good news! 

 

This drive is not part of any volume and is not in a storage pool. 

 

I was under the impression that DSM was installed on it, so I just set part of it as SSD Cache and that's it. 

I thought the drive was going to die and take my NAS with it so I quickly removed the SSD Cache to reduce the drive usage.

 

Looking at the S.M.A.R.T results nothing seems bad or maybe i just don't understand what I'm looking at.

I have attached some more screenshots, maybe you can see something that I missed? 

 

I will try to remove the drive and hopefully everything will continue working as is.

 

In any case, thank you so much for your helpful input.

 

Have a great weekend :) 

2020-07-24 00_06_01-Window.png

2020-07-24 00_05_29-Window.png

2020-07-24 00_02_28-Window.png

2020-07-24 00_02_14-Window.png

2020-07-23 23_58_49-Window.png

2020-07-23 23_58_35-Window.png

Link to post
Share on other sites

Ok, it failed a quick test. It doesn't really say why. The SMART stats look fine. Try manually running another quick test through the UI, and if it passes, the errors will be gone.

Link to post
Share on other sites

I've had DSM flag drives as problems before, I'd run the Quick Test a few times and see if you can get one to complete.

 

Also I notice that the drive is (and has been since the beginning of this thread) "Not Initialized" which means it doesn't even have DSM on it - no partition structure.  So nothing to be lost.

 

If you cannot get it to clear, we may be able to purge the failed Quick Test record using the command line.

Link to post
Share on other sites

After running another "quick scan" the status turned to warning 

 

Then I pressed the "Suppress drive warning" in the drive health overview.

 

That seemed to cure the drive and it is mounted as SSD Cache once again. 

 

Thanks again :) 

 

 

2020-07-26 02_18_09-Window.png

2020-07-26 02_17_42-Window.png

2020-07-26 02_21_52-Window.png

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.