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OptiPlex 380 Update problem


levikats11
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Hi everyone,

 

When I try to update(with a pat file) my Dell Optiplex to DSM 6.0 I get an error. Error:  " unknown error occurs(21)"

I cant update manually because the pc giv es me a Network error: Connection failed. please check your internet connection.

Can someone help me out?

 

Thanks!

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@levikats11  If you try to ckeck your networks settings, they will appear blank I guess

From earlier experience with a problem like that, after upgrading (from a different bootloader) try these steps:

 

Activate the SSH service in DSM (if not active)
Connect to your NAS with an SSH client (e.g. putty) (or from Win 10, open a cmd window, run : ssh admin@my.nas.ip (replace with the actual IP)
Enter your credentials (user: admin)
Change folder to root (cd /)
Delete the xpenoboot folder (sudo rm -r .xpenoboot)
If the SSH service keeps stopping, you have to be quick

You might have to reboot after this.

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