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Unable to logon to Synology account


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Hi Guys


Just created my first XPEnology Server and it runs perfectly.


Flashed my NIC with a MAC from my old synology server

Did the same for the Serial no in CFG file so everything should be fine - MAC and Serial no are matched.


So everything runs perfectly but...

I cannot logon to Synology Account from within the XPEnology server.

The account works great from http://www.synology.com

I had no problem with this on my old synology server.


What am I missing??!

Only mishmatch is the fact that the Serial no points to a different Synology Type than the Type used in CFG file.

Serial no points to RS810+ and CFG file points to the DS3615xs


Could some of you guys point me in the right direction ?


Tnx in advance


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  • 1 month later...

found this in another thread and it worked like a charm.

you just need to put the mac adresses in the syslinux file. flashing is no longer supported. be sure to restart the server.

with the DSM 5.2 and new xpenoboot release, NIC firmware is not longer effective, and now flashing no need.

So, you need change syslinux.cfg file,

Like this:


UI menu.c32



DEFAULT xpenology

MENU TITLE XPEnoboot 5.2-5644.1


LABEL xpenology

MENU LABEL XPEnology DSM 5.2-5644

KERNEL /zImage

APPEND root=/dev/md0 ihd_num=0 netif_num=4 syno_hw_version=DS3615xs sn=B3J4N01003 mac1=00113208D63C mac2=00113208D63D vid=0x0EA0 pid=0x2168 loglevel=0 vga=0x305

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