marcjwebb

AAAAHH PLEASE HELP

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So I tested an Xpenology build with an old acer H340, and that worked mint, first time no issues,

 

I have now purchased much better hardware for a more permanent build, but after boot from USB, the find.synology.com isn't seeing my device.

can anyone help?

 

Asrock Z390, Intel 9th gen i3, 16gb ram, Fractal Node 304

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Hi, usually the issue is the Ethernet.

 

I used to have this H370 board which has 2 Ethernet port. The Intel I219V Ethernet chip does not work (Synology does not have drivers for it) but the I211AT which is an "older" chip it works fine.

https://www.asrock.com/mb/Intel/H370M-ITXac/index.asp#Specification

 

Check your board which Ethernet chip has and search the forum.

 

If that indeed is your issue you either buy a compatible Synology Ethernet card or run XPEnology as a VM.

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- Gigabit LAN 10/100/1000 Mb/s
- 1 x Giga PHY Intel I219V, 1 x GigaLAN Intel I211AT
- Supports Wake-On-LAN
- Supports Lightning/ESD Protection
- Supports Dual LAN with Teaming*
- Supports Energy Efficient Ethernet 802.3az
- Supports PXE

This is what is on my board


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Then definitely the I211AT should work without any issue.

Did you try on both ports?

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I shall try again.

When I did the install on my old system, I didn’t have to edit the file at all.

Whereas I think this time round I do.

( MAC, PID and VID )

If these 3 things aren’t done, could that be the cause ?


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Yes. It might.

 

Look at this post where you can find a tool to find the VID and PID and other useful software.

 

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Yes. It might.
 
Look at this post where you can find a tool to find the VID and PID and other useful software.
 

Ok will take a look.

I also have to find a way to edit the file on mac


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OP, you may not fully understand the advice you were given.

  • Yes, your PID/VID needs to be correct, period.
  • You have two ethernet ports, one of them is not supported by the driverset unless you use IG-88's extra.lzma
  • The advice was to try the "other" ethernet port.  VID/PID won't change if you do that.  You don't technically have to edit the MAC either
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OP, you may not fully understand the advice you were given.
  • Yes, your PID/VID needs to be correct, period.
  • You have two ethernet ports, one of them is not supported by the driverset unless you use IG-88's extra.lzma
  • The advice was to try the "other" ethernet port.  VID/PID won't change if you do that.  You don't technically have to edit the MAC either

Got ya.

But the PID and VID have got to be altered in the file or no show ?


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If you fail to edit PID/VID, you will find the system on the network with find.synology.com but it won't install.

 

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I see.

My issue is that it isn’t being seen on the network when going to the find address.


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3 minutes ago, marcjwebb said:

I see.

My issue is that it isn’t being seen on the network when going to the find address.


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Yes, and like I said I used to own the ASRock H370 which has those 2 chips and one does not work. Please try on the other port and report back. The I211AT should work fine if it does not work then maybe your issue is something else. My personal opinion is that it should work.

Edited by gadreel
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