Failed to use Veeam to backup the syno VM

[justinavril]

I'm using Veeam to backup the syno VM via a vCenter backup job. There're 4 VMs in the backup job. 3 VMs including the syno VM are running and 1 VM is power-off. But only the syno VM backup sub-job failed.

 

I cannot take a live snap while syno VM is power-on. Why it's failed or what makes it different? Thanks!

 

[IG-88]

you would either need to disable memory and file quiesce (and any application awareness) in the job or install vmware tools in dsm

https://xpenology.com/forum/topic/66323-open-vm-tools-für-dsm-71711/

https://github.com/AuxXxilium/synology-dsm-open-vm-tools/releases/

[justinavril]

1 hour ago, IG-88 said:

you would either need to disable memory and file quiesce (and any application awareness) in the job or install vmware tools in dsm

https://xpenology.com/forum/topic/66323-open-vm-tools-für-dsm-71711/

https://github.com/AuxXxilium/synology-dsm-open-vm-tools/releases/

 

I will try vm-tools. The dsm version is 'DSM 7.1-42661 Update 1' on 'synology_broadwellnk_3622xs+', so I should install 'open-vm-tools-12_broadwellnk-7.1_12.2.0-1.spk', correct?

 

 

 

[justinavril]

2 hours ago, IG-88 said:

you would either need to disable memory and file quiesce (and any application awareness) in the job or install vmware tools in dsm

https://xpenology.com/forum/topic/66323-open-vm-tools-für-dsm-71711/

https://github.com/AuxXxilium/synology-dsm-open-vm-tools/releases/

I have done the installation, but still could not take a snap while the VM's running.

 

I used the active backup for business and it returned some useful error message, related to 'direct path IO'. I remember that I have direct path the drives to the ESXi server. So in this scenario, I cannot take the snap?

[justinavril]

Just check the vmware site, seems like I cannot take the live snap with system's power-on while direct path IO is configured.