I don't see the third disk on DS1621 +

[wifi75]

Hello I have DS1621+ with 2 512Gb ssd disks these 2 are present in dsm,, I just added the third 4TB disk non ssd disk to sata 3. but i can't see it on DSM why?

Edited September 1, 2022 by wifi75

[sbv3000]

What is your mobo hardware setup? -Its good to include that in any posts to help members help you diagnose problems

Meantime,

 

Maybe the sata ports 3/4 are disabled in bios?

Not set to AHCI ?

HDD power not connected properly?

Faulty HDD

Can you see all the disks in the BIOS?

 

[wifi75]

yes sorry

esprimo e520 16Gb ram

intel i5 4590

2 ssd sata 512Mb

1 4Tb disk

[sbv3000]

spec says 4 sata ports so should work, but check the settings in bios as before

also in the tcrp loader terminal, run the satamap option to find your controllers and drives (but dont update user_config.json)

 

report back results

 

you might try a 'non-device tree' build, DS3615/17/22, could be the 1621 devicetree isnt working right.

 

As an aside, I'd disable any onboard peripherals like audio, serial, parallel, not needed and they take system resources.

[wifi75]

34 minutes ago, sbv3000 said:

spec says 4 sata ports so should work, but check the settings in bios as before

also in the tcrp loader terminal, run the satamap option to find your controllers and drives (but dont update user_config.json)

 

report back results

 

you might try a 'non-device tree' build, DS3615/17/22, could be the 1621 devicetree isnt working right.

 

As an aside, I'd disable any onboard peripherals like audio, serial, parallel, not needed and they take system resources.

 

yes audio serial and parallel port allready disabled

 

see result after command satamap

 

this belo my user configuration

 

{
  "extra_cmdline": {
    "pid": "0x1000",
    "vid": "0x8564",
    "sn": "2080S7RCYB6QE",
    "mac1": "0011327ED4ED",
    "SataPortMap": "58",
    "DiskIdxMap": "0A00"
  },
  "synoinfo": {
    "internalportcfg": "0xffff",
    "maxdisks": "16",
    "support_bde_internal_10g": "no",
    "support_disk_compatibility": "no",
    "support_memory_compatibility": "no"
  },
  "ramdisk_copy": {}
}

 

Edited September 3, 2022 by wifi75

[sbv3000]

the system spec says 4 sata ports but the satamap shows 6 with two bad not mapped. How many physical sata ports on the board?

 

might be that your third drive is connected to one of the ports that is considered 'bad' and so devicetree is ignoring it. Try the other sata port(s).

 

You might try a build with 3615/17/22 image and 'manually' overwrite the satamap to '4'. I would disconnect your two SSD and create a new loader with one of these images and see if you can install on the HDD on the port its connected to. If that works you know its a devicetree issue. In theory you could reconnect your SSDs, boot with the 36xx loader and migrate from 1621 to 36xx, but I would backup data from the SSDs before trying that.