John Roy Posted February 6, 2019 Share #1 Posted February 6, 2019 Yesterday I was modifying the level of security on the accounts, disabled admin one. I've been getting hit recently by someone hiding behind a German IP address. Now I cannot get in my DSM interface, You are not authorized to use this service. is the message Using my admin level, my name, I still can get access using SSH (PuTTY) and DS Video. Also SMB is still working Is there a way without reinstalling DSM to get access back? Thank you. Quote Link to comment Share on other sites More sharing options...
0 John Roy Posted February 7, 2019 Author Share #2 Posted February 7, 2019 Found a SSH/Linux way of reactivating but still cannot get in. Maybe I have to reboot. https://superuser.com/questions/1191594/cannot-log-in-to-dsm-synology-nas/1402801?noredirect=1#comment2115667_1402801 Quote Link to comment Share on other sites More sharing options...
0 Polanskiman Posted February 17, 2019 Share #3 Posted February 17, 2019 Did you solve your problem @John Roy? If yes please share with us your solution. Thanks. Quote Link to comment Share on other sites More sharing options...
0 John Roy Posted February 17, 2019 Author Share #4 Posted February 17, 2019 Nope. No one can answer ... Quote Link to comment Share on other sites More sharing options...
0 John Roy Posted March 9, 2019 Author Share #5 Posted March 9, 2019 OK to come back to this problem. I did try using remote access (PuTTy) and made some security changes but it did not work. So then I rebooted and get 3 choices, number 2 is reinstall. After selecting it everything works but it does not reinstall new and still no admin or other accounts access. Quote Link to comment Share on other sites More sharing options...
0 sbv3000 Posted March 9, 2019 Share #6 Posted March 9, 2019 If you have a spare HDD and enough sata channels, try creating a clean install of XPE/DSM on the spare HDD connected to sata port 1 (disconnect your other raid drives first), setup an admin account/password matching your 'name account', and update DSM to the version/update pack on your live system. Once thats done, power off, reconnect the raid drives to sata 2-n, then boot. You might get warnings about degraded system partitions, repair, **power off, disconnect spare HDD, moves drives to correct ports then boot. I've found that 'forcing' a system partition repair using a clean install can fix and number of issues, never tried for this issue, but you never know. Also, before ** step, maybe check account/permissions on services and access options and also add a 'backup' admin level clean new account? Quote Link to comment Share on other sites More sharing options...
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John Roy
Yesterday I was modifying the level of security on the accounts, disabled admin one.
I've been getting hit recently by someone hiding behind a German IP address.
Now I cannot get in my DSM interface, You are not authorized to use this service. is the message
Using my admin level, my name, I still can get access using SSH (PuTTY) and DS Video. Also SMB is still working
Is there a way without reinstalling DSM to get access back?
Thank you.
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