Torquador Posted January 2, 2023 Share #1 Posted January 2, 2023 Hi all, i hope the community can help me out with a potential data loss issue. I was using a DSM6.1 DS3615xs Jun 1.02b setup on an old, outdated PC platform using two identical drives as RAID1 (software-RAID by xpenology) for backup purposes. Unfortunately the system hardware broke down, so I recovered the 2 hdds assuming I'll be able to access them from outside. I tried using a Win11 system, put one of the hdds in in an USB case and plugged the PC. To be able to access the ext4 filesystem, I used Hetman RAID recovery with the intention to analyze the drive and copy the data to another external USB drive. It basically doesn't work, it either reports the drive with an empty partition or finds hundreds of 2.37gb partitions. Obviously, I don't really know what I'm doing and before i make the situtation even worse, I hope that you guys can give me advice. Status per now is as follows: DSM6.1 hardware is physically still existent but damaged, probably mainboard failure both 8TB HDDs are physically identical, 1 ext4 partition each 1 hdd was already connected and might be corrupted somehow (if this is possible by just accessing, I did not "initialize" or s.th. what I'd assume would corrupt the partitions) the other 1 hdd is left completely untouched as retrieved from the wrecked system I have 1 Windows NUC (external access through USB only) and 1 Linux system with internal SATA connections here (can install Win on it if necessary) Happy to provide any information you might need and have your recommendations! Thanks in advance! Quote Link to comment Share on other sites More sharing options...
KileyTran Posted March 12, 2023 Share #2 Posted March 12, 2023 I'm sorry to hear about your data loss issue. It sounds like a difficult situation. Have you considered reaching out to a professional data recovery service? They may be able to help you recover your data from the damaged drives. It may be a bit expensive, but it could be worth it if the data is important to you. Good luck! Quote Link to comment Share on other sites More sharing options...
AnayaScott Posted March 13, 2023 Share #3 Posted March 13, 2023 (edited) Hey there! I saw you'd not received any replies and wanted to offer some advice. You could try using software like Recuva or R-Studio to recover your data from the RAID1 setup. However, since you're not familiar with the process, I'd suggest seeking help from managed IT services in Portland. They can take care of data recovery for you and provide other IT support you might need. NW IT Services is one such company that offers great services. You can check out their website at nwitservices.com. Best of luck! Edited March 13, 2023 by AnayaScott Quote Link to comment Share on other sites More sharing options...
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