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Dell OptiPlex 390 - I’m getting “No drives detected” message”.


NVP107

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Sorry if I posted in the wrong section!

 

Hello everyone,

Need your help, I have an old Dell OptiPlex 390 i5-2500 2nd Gen, 16GB of RAM and (2)x3TB drives, motherboard has 4 SATA ports, it’s a generic Dell motherboard very basic. I would like to install DSM 6/7 on it to use it for backup/cloud sync. I was following instructions for DS920+ and DS3622xs+ I was able to install it and get the IP address but I’m getting “No drives detected” message”. I believe that my sata ports are not being recognized correctly. Also, I did check BIOS for Hot Swap/Plug options it’s not available it’s a dell very basic BIOS.  Can this computer be used or it’s not compatible?

 

I will only be using (2) drives, so I don’t care which DS model I use as longest it works and stable.

 

Additional details

USB was made using tinycore-redpill.v0.9.3.0

./rploader.sh Version : 0.9.3.0

 

tc@box:~$ ./rploader.sh satamap now

Computed settings:

SataPortMap=1

DiskIdxMap=00

 

tc@box:~$ lspci -tvnnq

-[0000:00]-+-00.0  Intel Corporation 2nd Generation Core Processor Family DRAM Controller [8086:0100]

           +-02.0  Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0102]

           +-16.0  Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 [8086:1c3a]

           +-1a.0  Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 [8086:1c2d]

           +-1b.0  Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller [8086:1c20]

           +-1c.0-[01]--

           +-1c.2-[02]--

           +-1c.4-[03]----00.0  Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168]

           +-1d.0  Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 [8086:1c26]

           +-1f.0  Intel Corporation H61 Express Chipset Family LPC Controller [8086:1c5c]

           +-1f.2  Intel Corporation 6 Series/C200 Series Chipset Family 4 port SATA IDE Controller [8086:1c00]

           +-1f.3  Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller [8086:1c22]

           \-1f.5  Intel Corporation 6 Series/C200 Series Chipset Family 2 port SATA IDE Controller [8086:1c08]

 

 

 

 

 

 

 

Running: fdisk -l

 

Disk /dev/sda: 2.73 TiB, 3000592982016 bytes, 5860533168 sectors

Disk model: WDC WD30EFRX-68E

Units: sectors of 1 * 512 = 512 bytes

Sector size (logical/physical): 512 bytes / 4096 bytes

I/O size (minimum/optimal): 4096 bytes / 4096 bytes

Disklabel type: gpt

Disk identifier: 7B499F80-44E5-4B50-A4F5-B58AD126E439

Device       Start        End    Sectors  Size Type

/dev/sda1      128    4194304    4194177    2G Linux swap

/dev/sda2  4194432 5860533134 5856338703  2.7T Solaris /usr & Apple ZFS

 

 

Disk /dev/sdb: 2.73 TiB, 3000592982016 bytes, 5860533168 sectors

Disk model: WDC WD30EZRX-00M

Units: sectors of 1 * 512 = 512 bytes

Sector size (logical/physical): 512 bytes / 4096 bytes

I/O size (minimum/optimal): 4096 bytes / 4096 bytes

Disklabel type: gpt

Disk identifier: 9EDFA53C-F5D8-4D99-A218-49D24B42D473

Device       Start        End    Sectors  Size Type

/dev/sdb1      128    4194304    4194177    2G Linux swap

/dev/sdb2  4194432 5860533134 5856338703  2.7T Solaris /usr & Apple ZFS

 

 

Big thank you to the developers this great!!

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I also have an old Optiplex 390 that I have not been able to install DSM 7.x.x on. I don't think it can be used for Xpenology.

I have tried DS3615, DS3617 DS1621 and DS3622 with TCRP, ARPL and M Shell. I get the same  "No drives detected" message.

The processor is too old for most other platforms.. so I did no try any others

I have read somewhere that the 390's SATA controller is to blame because there are a number of dummy ports that you cannot disable or bypass because of the basic BIOS settings.

I also have an Optiplex 3020 that installs most platforms that I have tested on it.

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I got a good news the expansion SATA card worked, I got a different card and will be returning the first one because I forgot that it's not PCI it's PCIEx1 or 4 also this card only has 2 SATA ports that's all I needed. 

 

I was able to successfully install DS3622xs+ DSM 7.1.1-42962 Update 1 in Satamap it said that I have 5 ports and I left it at all 5 open.

 

https://www.amazon.com/dp/B09X18XWPH?ref=ppx_yo2ov_dt_b_product_details&th=1

 

The DSM booted with drives in critical condition trying to run SMART test to clear them and one of them is taking awhile hopefully it clears.

 

I disabled the onboard SATA ports in BIOS. 

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Here are the instructions that I followed

 

USB was made with tinycore-redpill.v0.9.3.0

 

./rploader.sh update (non found)

 

./rploader.sh identifyusb

 

./rploader.sh serialgen DS3622xs+

 

./rploader.sh satamap (also read this is not required for hba ? ) - the system told me that I have 5 ports and I left it at 5.

 

./rploader.sh listmods ds3622xsp-7.1.1-42962

 

./rploader.sh ext ds3622xsp-7.1.1-42962 add https://raw.githubusercontent.com/pocopico/rp-ext/master/ixgbe/rpext-index.json

 

./rploader.sh build ds3622xsp-7.1.1-42962

 

./rploader.sh backup

 

exitcheck.sh reboot

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