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Posted

Hi, I have an HP Proliant that I installed DSM 5.2 on a while ago. Everything has been running smoothly until tonight, when I tried to log on it loaded up the web assistant saying "Welcome back, we've detected that the hard drives of your current Ds3615xs had been moved from a previous DS3615xs, and installing a newer version of DSM is required before continuing".

 

Has anyone ever encountered this? I'm not sure how to proceed as I don't want to loose all my data and setup. I can't get into the web interface to back anything up.

 

Thanks.

Posted

use Syno assistant to find out the DSM version running - your box might have automatically updates to DSM 6 and so you will need to downgrade, there are threads on the forum about how to do that

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