Help me! I need to reset the password of the admin user

[gonzalez_caceres]

Hello people, I'm having a major problem, configuring mail for the administrator user, I don't know what happened and I got kicked out of the session, now the administrator password doesn't take anymore.
I have DSM 7.1 on redpill
And I have a RAID of hard drives
How can I reset the password to be able to enter again and recover the information?
I appreciate all the help you can give me, I am very interested in the information I have there

[agent47SG1]

Hello,

 

ARC loader has an advanced option to reset admin password

[gonzalez_caceres]

Thank you agent! Could you explain to me how to do it? I don't know the procedure

[agent47SG1]

it is the same that RedPill Loader, write a usb key with ARC image and use it to boot > select configure loader

In the menu "DSM Options", you would see an Reset DSM Password option

[gonzalez_caceres]

Thank you! Apparently it worked but I have the admin user disabled, how can I enable it?

I see that the account that I used as administrator disappeared from the dsm, it does not appear in the list of accounts 😩

[agent47SG1]

if the admin account is disabled, you can generate another config (new serial number) and at the reboot, find.synology.com to find your NAS and it  would you propose to migrate with 2 options
1. conserve configuration and data
2. conserve data only
choose option 2 and at reboot you will invited to define admin password

[gonzalez_caceres]

Sorry, but I really can't find the procedure, 🥵can you explain how to do it? 

[agent47SG1]

1. write ARC loader to usb key (https://github.com/fbelavenuto/arpl)
2. build a new loader (model, dsm ...)

3. boot thez new loader

4. use find.synology.com to scan your network

5. connect to new NAS and choose recover option 2 (conserve data only) to set the new admin password

 

 

Edited September 8, 2023 by agent47SG1