Zhan Posted January 14, 2018 Share #1 Posted January 14, 2018 Hi, I have a problem with the Vivotek PT7135 camera. This model is on the Surveillance Station IP camera Support List but when I try to get a live preview I get a message that the video format of this camera is unsupported. I have a preview only in the camera settings window. DSM 6.1.4-15217 Update 5 Surveillance Station 8.1.3-5473 someone can help? Quote Link to comment Share on other sites More sharing options...
Polanskiman Posted January 16, 2018 Share #2 Posted January 16, 2018 I wouldn't be surprised if this was related to an invalid SN although I couldn't say for sure. You would need to look at the logs and see what you can find. See the following logs: /var/log/messages and /var/log/messages/surveillance/surveillance.log Quote Link to comment Share on other sites More sharing options...
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