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Thumbnails for videos in Photo Station missing


sagrotan
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Hi guys,

 

my issue is not related directly to Xpenology, but I hope to find some modding guys like you are, which faced the same problem.

 

I use the DS photo app on Galaxy S8 and Iphone to upload pictures and videos to the Photo Station. Unfortunately I did not get thumbnails for any video uploaded, neither on the phones, nor on computers/tablets with different browsers. They stay as grey video-icons.

In the DSM logs, I find a lot of entries like "System failed to convert video [/volume4/photo/iPhone/IMG_4688.MOV] to mpeg4", which seem to be related to the issue.

I tried to reindex several times without success. 

 

Someone any ideas?

 

THX!

 

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