sagrotan

Thumbnails for videos in Photo Station missing

Recommended Posts

Hi guys,

 

my issue is not related directly to Xpenology, but I hope to find some modding guys like you are, which faced the same problem.

 

I use the DS photo app on Galaxy S8 and Iphone to upload pictures and videos to the Photo Station. Unfortunately I did not get thumbnails for any video uploaded, neither on the phones, nor on computers/tablets with different browsers. They stay as grey video-icons.

In the DSM logs, I find a lot of entries like "System failed to convert video [/volume4/photo/iPhone/IMG_4688.MOV] to mpeg4", which seem to be related to the issue.

I tried to reindex several times without success. 

 

Someone any ideas?

 

THX!

 

Share this post


Link to post
Share on other sites

Thanks for your reply. I read about the license topic several time, but missed it to combine this to my issue.

I solved the problem with a valid license which I got from google pictures.

Great to see the thumbnails again ;-)

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now