zkser Posted January 3, 2018 Share #1 Posted January 3, 2018 I have updated to the latest "DSM 6.1.4-15217 Update 5" recently, the auto reboot works fine. I turned off the machine yesterday, and turning it on today. It got no network connection at all. I m unable to access via ip address anymore. Any suggest how to fix it? Thanks. Link to comment Share on other sites More sharing options...
0 toastboy Posted January 3, 2018 Share #2 Posted January 3, 2018 Is it picking up an ip adress (check the router)? Can you ping it? find.synology.com or assistant find it? If you connect a monitor to it and boot, does it show the normal screens? Link to comment Share on other sites More sharing options...
0 zkser Posted January 3, 2018 Author Share #3 Posted January 3, 2018 44 minutes ago, toastboy said: Is it picking up an ip adress (check the router)? Can you ping it? find.synology.com or assistant find it? If you connect a monitor to it and boot, does it show the normal screens? It shows the normal screen and usual boot message, No ip address get assigned. Can't ping it at all. Link to comment Share on other sites More sharing options...
1 sbv3000 Posted January 4, 2018 Share #4 Posted January 4, 2018 13 hours ago, zkser said: It shows the normal screen and usual boot message, No ip address get assigned. Can't ping it at all. Check the network cables and connections. If you have reserved an IP address on your router, delete it, let the NAS get a new address. Possibly the update may have changed the network drivers somehow and they are not loading correctly. Try making a serial connection (check the FAQ) and you will be able to see the full driver load process and DHCP/IP Link to comment Share on other sites More sharing options...
0 zkser Posted January 4, 2018 Author Share #5 Posted January 4, 2018 9 hours ago, sbv3000 said: Check the network cables and connections. If you have reserved an IP address on your router, delete it, let the NAS get a new address. Possibly the update may have changed the network drivers somehow and they are not loading correctly. Try making a serial connection (check the FAQ) and you will be able to see the full driver load process and DHCP/IP Tested the cable is fine, there is no manual ip assign on the router. Link to comment Share on other sites More sharing options...
0 sbv3000 Posted January 5, 2018 Share #6 Posted January 5, 2018 if you have a spare hdd and usb disk, try a clean install with the base 6.1 loader (disconnect your raid hdds), then go through the updates to 6.1.4 U5, see if the same problem arises. If it does not then use that 'new' loader disk with your raid disks. If it does then you will need a serial connection to diagnose Link to comment Share on other sites More sharing options...
0 Polanskiman Posted January 7, 2018 Share #7 Posted January 7, 2018 Did you find a solution to your problem? Link to comment Share on other sites More sharing options...
0 zkser Posted January 7, 2018 Author Share #8 Posted January 7, 2018 On 1/6/2018 at 5:46 AM, sbv3000 said: if you have a spare hdd and usb disk, try a clean install with the base 6.1 loader (disconnect your raid hdds), then go through the updates to 6.1.4 U5, see if the same problem arises. If it does not then use that 'new' loader disk with your raid disks. If it does then you will need a serial connection to diagnose Yes i did @Polanskiman. Used his suggest, created a new USB loader and used a empty hard drive, once the synology run after setup, i plugged the old drives back, and the old box is back, everything looks same, except need to do a repair suggested by the OS itself. The repair took less than 30seconds. Thanks for all the helps. Link to comment Share on other sites More sharing options...
0 Polanskiman Posted January 8, 2018 Share #9 Posted January 8, 2018 The question(s) in this topic have been answered and/or the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic. Link to comment Share on other sites More sharing options...
Question
zkser
I have updated to the latest "DSM 6.1.4-15217 Update 5" recently, the auto reboot works fine.
I turned off the machine yesterday, and turning it on today. It got no network connection at all.
I m unable to access via ip address anymore.
Any suggest how to fix it?
Thanks.
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