Help with AMD 5825U with 2 NIC Intel i226-v not being detected for installation

[wessu]

I just got a Chinese mini form PC with AMD 5828U CPU, 16 GB memory, 2 NIC Intel i226-v 2.5 Gbps network, WiFi. I put 18 TB HDD inside. For some reason I can't get to the Synology installation on port 5000. Unable to connect. Synology Assistant can't find it either. It is plugged to the ethernet via cable. I even removed the WiFi card and tried DS918+ and DS923+ but nothing made it detected. I need help..

https://aoostar.com/products/aoostar-r7-2-bay-nas-amd-ryzen-7-5700u-mini-pc8c-16t-up-to-4-3ghz-with-w11-pro-ddr4-16gb-ram-512gb-nvme-ssd

 

I tried Arc Loader 1.1.9 and RR 24.11.12 but nothing made a difference. I tried DSM 7.1 and DSM 7.2 but that didn't help either.

[dh22r]

did you any success installing on the WTR PRO?

i'd tried all the R1000 and V1000 models using the arc loader.

the only workaround for me was using proxmox VM to install a DS923+.

[wessu]

Yes, I just figured it out 1 hour ago, sort of. I spent all day working on it. Now, I have no idea exactly what is going on but here is something that might make it work for you. I did two things that fixed it for me.

Try:

1. Disable all addons and trying to create a boot loader. Boot from it. It would not work.

Power off the machine.

2. Go to your BIOS settings>Advanced>AMD CBS>FCH Common Options>

Disable the following:

I2C Configuration Options

Uart Configuration Options

ESPI Configuration Options

LPC Configuration Options

HFP Options

 

Basically set all their options to DISABLE

Now save and exit BIOS settings. Go to the DSM loader and try to boot from it. It will work.

Now if you go back and enable all of those options back it would STILL WORK. Again I have no idea why. Now if you go back and enable all Addons back it will work.

Maybe you don't need to disable those addons in the first place but this is what I did and what fixed it for me. I was able to get SA6400, DS3622xs+, DS1621+ working. The others might work as well but I didn't have enough time to test them. 

I use Synology Assistant on Windows to check whether it is available or not. You can also directly connect via the IP address of the machine. Do not use find.synology.com it is messed up and caches things. Totally useless.

Let me know what happens.

 

[procyber]

@wessu

Thanks. It helped me. I repeat your steps except 1st, just configure BIOS as you did, create bootloader with appropriate addons and it will work. 

hardware: AOOSTAR WTR PRO R7 5825u

bootloader: Arc Loader 1.1.9

[wessu]

I just tried a fresh USB with Arc Loader:1.1.14

It booted without a problem. It seems whatever was causing it got fixed.

[dh22r]

so the bios tweaks are no longer needed?  i.e. restore bios to default values and ARC still works?

[wessu]

4 hours ago, dh22r said:

so the bios tweaks are no longer needed?  i.e. restore bios to default values and ARC still works?

Even on 1.1.9 if you restore the BIOS after disabling those options the loader still works. It was only needed the first time. You can restore the BIOS settings without a problem.