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Black screen in the video preview window / В окне предпросмотра видео чёрный экран


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There is a black screen in the video preview window, the video does not play, the sound is audible. I create a public link to a video and send it to the person, but he only sees a black screen and hears sound. This has been tested on several users, how can this be fixed?

В окне предпросмотра видео чёрный экран, видео не воспроизводится, звук слышно.
Я создаю открытую ссылку на видео и отправляю человеку, но он видит только черный экран и слышит звук. Такое тестировалось на нескольких пользователях, как это можно починить?

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