Cannot login through webui or SSH after upgrading

[jpbaril]

Hi,
After upgrading to latest 7.1.1 using TCRP v0.9.2.9 I cannot login through webui or SSH anymore.

I first tried to boot TCRP and update to latest version but that seemed to not work, so I just started a new image from scratch.
Before the upgrade I was on 7.1.0 and used TCRP 0.8.

 

After entering 2FA code I get a message that says something like "Impossible to connect because of configuration errors. Contact your administrator to reinitialize 2FA or reinitialize the NAS".

(See screenshot attached. It's in French)

And through SSH I get an error that I never saw before.

$ ssh -vvv jpbaril@192.168.1.50
OpenSSH_8.9p1 Ubuntu-3, OpenSSL 3.0.2 15 Mar 2022
debug1: Reading configuration data /home/jpbaril/.ssh/config
debug1: /home/jpbaril/.ssh/config line 5: Applying options for 192.168.1.50
debug1: Reading configuration data /etc/ssh/ssh_config
debug1: /etc/ssh/ssh_config line 19: include /etc/ssh/ssh_config.d/*.conf matched no files
debug1: /etc/ssh/ssh_config line 21: Applying options for *
debug2: resolve_canonicalize: hostname 192.168.1.50 is address
debug3: expanded UserKnownHostsFile '~/.ssh/known_hosts' -> '/home/jpbaril/.ssh/known_hosts'
debug3: expanded UserKnownHostsFile '~/.ssh/known_hosts2' -> '/home/jpbaril/.ssh/known_hosts2'
debug3: ssh_connect_direct: entering
debug1: Connecting to 192.168.1.50 [192.168.1.50] port 22.
debug3: set_sock_tos: set socket 3 IP_TOS 0x10
debug1: Connection established.
debug1: identity file /home/jpbaril/.ssh/id_ed25519 type 3
debug1: identity file /home/jpbaril/.ssh/id_ed25519-cert type -1
debug1: Local version string SSH-2.0-OpenSSH_8.9p1 Ubuntu-3
kex_exchange_identification: read: Connection reset by peer
Connection reset by 192.168.1.50 port 22

 

Thanks for your help.

[Peter Suh]

 

If DSM is newly installed after formatting the disk from the beginning, all system partitions are initialized and all administrator accounts are initialized.

 

If you use the TCRP FREIND loader, you may enter the login screen without entering the initial setting screen to create an account.

 

In this case, if you refresh the web browser once more, the screen changes to account settings.

[jpbaril]

The TCRP image was new, the DSM install is not. 

As stated I upgraded from 7.1.0. 

Edited November 8, 2022 by jpbaril

[jpbaril]

I just noticed that while I can access files of most Samba shares, I cannot access files from my home share. 

 

So could my problem be something related to my user specifically? Like my home directory being corrupted or something?

 

Thanks again.

[WiteWulf]

Ignore this, sorry

 

This may help:

 

Edited November 8, 2022 by WiteWulf

[jpbaril]

@WiteWulf You are my hero! I got access back to my system and files!

I did not had ssh access but was able to use the console from Hypervisor.

 

Indeed, I had forgotten to say that DSM was on a VM, I don't know if it had any relevance to the issue.

Edited November 9, 2022 by jpbaril

[WiteWulf]

7 hours ago, jpbaril said:

Indeed, I had forgotten to say that DSM was on a VM, I don't know if it had any relevance to the issue.

 

Always give as much detail as you can regarding your hardware/software setup when asking for help.

 

Or be lazy and include it in your forum signature (and keep it up to date). It's not just showing off what your setup is, it's useful for people to see.