viumden Posted November 23, 2016 Share #1 Posted November 23, 2016 Just did a mailplus server and mailplus update to 1.1.2-0250 and 1.1.2-0465, under VMWare using Jun's newest loader, with 6.0.2-08451 Update 4, then I cannot use mailplus any more, by entering mailplus server it prompts: Failed to authorize your MailPlus Server. Please make sure you have enough valid licence keys. Before the update, there is the free license to authorize 5 users and everything went fine for mailplus. I tried to restart mailplus and mailplus server, reboot DSM, reinstall mailplus and mailplus server, no luck with the same error. Does anyone else meet the same issue and has any resolutions? Link to comment Share on other sites More sharing options...
Polanskiman Posted November 23, 2016 Share #2 Posted November 23, 2016 Just did a mailplus server and mailplus update to 1.1.2-0250 and 1.1.2-0465, under VMWare using Jun's newest loader, with 6.0.2-08451 Update 4, then I cannot use mailplus any more, by entering mailplus server it prompts:Failed to authorize your MailPlus Server. Please make sure you have enough valid licence keys. Before the update, there is the free license to authorize 5 users and everything went fine for mailplus. I tried to restart mailplus and mailplus server, reboot DSM, reinstall mailplus and mailplus server, no luck with the same error. Does anyone else meet the same issue and has any resolutions? I installed both on a baremetal and it worked. Maybe delete mailplus server and install again? Link to comment Share on other sites More sharing options...
horde Posted November 24, 2016 Share #3 Posted November 24, 2016 Try to logout synology account (control panel -> info center -> synology account) ,and you could find mailplus server work again. 1 Link to comment Share on other sites More sharing options...
viumden Posted November 24, 2016 Author Share #4 Posted November 24, 2016 Try to logout synology account (control panel -> info center -> synology account) ,and you could find mailplus server work again. Thanks, logout synology account in control panel does work, and mailplus works with free license shown, but when I login again, the same issue occurred, which means I cannot get use mailplus properly when I have my account login? Link to comment Share on other sites More sharing options...
horde Posted November 24, 2016 Share #5 Posted November 24, 2016 Try to logout synology account (control panel -> info center -> synology account) ,and you could find mailplus server work again. Thanks, logout synology account in control panel does work, and mailplus works with free license shown, but when I login again, the same issue occurred, which means I cannot get use mailplus properly when I have my account login? Yes,I think mailplus server check the synology account license online. Link to comment Share on other sites More sharing options...
viumden Posted November 25, 2016 Author Share #6 Posted November 25, 2016 Try to logout synology account (control panel -> info center -> synology account) ,and you could find mailplus server work again. Thanks, logout synology account in control panel does work, and mailplus works with free license shown, but when I login again, the same issue occurred, which means I cannot get use mailplus properly when I have my account login? Yes,I think mailplus server check the synology account license online. So that generally means extending mailplus user number through purchased license from synology is not possible... Link to comment Share on other sites More sharing options...
viumden Posted November 29, 2016 Author Share #7 Posted November 29, 2016 It seems this has been confirmed as a bug by synology? https://forum.synology.com/enu/viewtopic.php?f=269&t=122007&start=15 Link to comment Share on other sites More sharing options...
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