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DS3615xs does not find hard drive


albyus

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hello everyone, I have 12 slots including 4 busy and I would like to add another disk .

I connected as usual , the bios see it ( the number 5 )

nzhyms.jpg

but when I access the storage management page of the nas the disc is not present.

s3dd12.jpg

x8w21.jpg

Any idea why?

Thank you thank you !!

Alberto

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Try another SATA port?

 

Did you try restarting the machine?

 

is the new drive connected to a Backplate?

some backplates are not compatible

 

is the new drive connected to a different SATA controller?

 

is the SATA controller using a port multiplier?

port multipliers are not compatible

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Try another SATA port?

They are occupied

 

Did you try restarting the machine?

yes, of course

 

is the new drive connected to a Backplate?

some backplates are not compatible

no, are all on the mainboard

 

is the new drive connected to a different SATA controller?

no

 

is the SATA controller using a port multiplier?

port multipliers are not compatible

no

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