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System internal service [nmbd] failed to start.


carniom
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Hi

 

I have been trying for many days to find a specific solution for this and I cannot find one. So I registered to post on here and see if anyone will respond...

 

I am currently on DSM version: DSM 5.2-5644 Update 5. I was on update 1 and then randomly my volume crashed and Synology would no longer boot. Xpenoboot would fail to load. So I loaded ubuntu, ran fschk on multiple nodes/segments (was up to 04:30am) and finally managed to be able to mount the volume again.

 

Everything is working fine, EXCEPT Windows file services. I get the following notifications every boot:

 

System Event

System internal service [nmbd] failed to start. Please contact Synology support for assistance.

System Event

Service [Windows file service] failed to start. Please contact Synology support for assistance.

 

Any ideas how to fix this? I tried updating to the latest DSM and logging a request with Synology support also fails every time. Not sure we can even do that on xpenology?

 

Thank you

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A few of suggestions - but you might have already tried them so sorry if so.

 

disable and re-enable Windows file services and change the netbios name

move a different hdd to drive slot 1

re-install DSM

 

Synology will not support you under any circumstances so no point in logging a request - but you might find hints in the syno public forums

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  • 2 weeks later...

Thank you for the reply.

 

Yes I am thinking I have to reinstall DSM. Unfortunately when I try back up the configuration file it fails every time. So I'm trying to avoid that if possible. I had completed a config back up a while ago (before this happened) however I can't find the file (such a n00b).

 

I have also removed the faulty HDD and replaced it with a new one. Thought that MAY fix it, but it hasn't.

 

How do I change the netbios name? That is something I haven't tried.

 

Thanks again

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Hmmm I did think that. And I changed the server name, but it did not fix the issue.

I couldn't find anything regarding netbios in control panel>file services also the the network settings don't mention netbios either. I tried to attach screenshots but I got the following message...

 

"sorry, the board attachment quota has been reached"

 

:sad: Sounding more and more like I have to rebuild and start from scratch....what's the best guide to performing a rebuild without losing data?

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the server name is the netbios name, so as changing it didnt help you may be right that a re-install is needed.

 

I would backup your data to another system or external drive, then reformat all drives using any of the utilities around, then start with a newly flashed USB with XPE, then install DSM, create volumes, update to service pack 5, then restore. Testing that SMB is working of course :smile:

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