carniom Posted April 9, 2016 #1 Posted April 9, 2016 Hi I have been trying for many days to find a specific solution for this and I cannot find one. So I registered to post on here and see if anyone will respond... I am currently on DSM version: DSM 5.2-5644 Update 5. I was on update 1 and then randomly my volume crashed and Synology would no longer boot. Xpenoboot would fail to load. So I loaded ubuntu, ran fschk on multiple nodes/segments (was up to 04:30am) and finally managed to be able to mount the volume again. Everything is working fine, EXCEPT Windows file services. I get the following notifications every boot: System Event System internal service [nmbd] failed to start. Please contact Synology support for assistance. System Event Service [Windows file service] failed to start. Please contact Synology support for assistance. Any ideas how to fix this? I tried updating to the latest DSM and logging a request with Synology support also fails every time. Not sure we can even do that on xpenology? Thank you
sbv3000 Posted April 10, 2016 #2 Posted April 10, 2016 A few of suggestions - but you might have already tried them so sorry if so. disable and re-enable Windows file services and change the netbios name move a different hdd to drive slot 1 re-install DSM Synology will not support you under any circumstances so no point in logging a request - but you might find hints in the syno public forums
carniom Posted April 21, 2016 Author #3 Posted April 21, 2016 Thank you for the reply. Yes I am thinking I have to reinstall DSM. Unfortunately when I try back up the configuration file it fails every time. So I'm trying to avoid that if possible. I had completed a config back up a while ago (before this happened) however I can't find the file (such a n00b). I have also removed the faulty HDD and replaced it with a new one. Thought that MAY fix it, but it hasn't. How do I change the netbios name? That is something I haven't tried. Thanks again
sbv3000 Posted April 21, 2016 #4 Posted April 21, 2016 control panel > file services - enable/disable control panel > network > server name - netbios name
carniom Posted April 22, 2016 Author #5 Posted April 22, 2016 Hmmm I did think that. And I changed the server name, but it did not fix the issue. I couldn't find anything regarding netbios in control panel>file services also the the network settings don't mention netbios either. I tried to attach screenshots but I got the following message... "sorry, the board attachment quota has been reached" Sounding more and more like I have to rebuild and start from scratch....what's the best guide to performing a rebuild without losing data?
sbv3000 Posted April 22, 2016 #6 Posted April 22, 2016 the server name is the netbios name, so as changing it didnt help you may be right that a re-install is needed. I would backup your data to another system or external drive, then reformat all drives using any of the utilities around, then start with a newly flashed USB with XPE, then install DSM, create volumes, update to service pack 5, then restore. Testing that SMB is working of course
carniom Posted April 24, 2016 Author #7 Posted April 24, 2016 Bugger, ok i'll start looking into doing a system refresh... Thank you very much for your help. Best Matt
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