towi_65 Posted December 25, 2020 Share #1 Posted December 25, 2020 Board.txt I have been trying to install 918+ using 1.04b, but failed so far. I have tested different extras, including the latest 13.3. I have an external nic that works. The onboard nic has been disabled. I can see that an ip-number is assigned, and I can also ping (although the communication breaks from time to time). But I can not get any further. I can not find it with synology assistant. My guess is that some of the hardware is to new and is not working properly. Could it be the USB? Any ideas? For the time being running I am running it with esxi. But most of the hardware is not supported there, including the usb. Here is how the esxi sees the motherboard. I have also included the detailed specifications of the motherboard from esxi. Quote Link to comment Share on other sites More sharing options...
IG-88 Posted December 25, 2020 Share #2 Posted December 25, 2020 8 hours ago, towi_65 said: My guess is that some of the hardware is to new not very likely with a 6th/7th gen cpu board, cpu is 2015/2016 and the hardware around it will be even older there is a intel nic and a realtek 8125 the intel seems to be a "NC360T PCI Express Dual Port Gigabit Server Adapter" the realtek should work too when using a additional extra.lzma, if any use the new 0.13.3 for dsm 6.2.3 remove the intel nic and try with the onboard and when using the intel nic try both ports 8 hours ago, towi_65 said: Could it be the USB not likely if it boots and you see the grub selection and then jun's message the boot process has started and even if you use the loader without changing the grub.cfg in any way then it should be seen in network, the usb vid/pid only gets important later when installing a *.pat fule (dsm system) to disk 8 hours ago, towi_65 said: Any ideas? test with loader 1.02b and try 3617 and 916+ with the intel nic (onboard disable in bios) Quote Link to comment Share on other sites More sharing options...
towi_65 Posted December 25, 2020 Author Share #3 Posted December 25, 2020 Thanks for the quick response! The cpu is i5-10400 and the motherboard can only boot in UEFI. But I will give 1.02b a try. A question regarding extra.lzma: There are some disabled code in loadinitrd, should that be enabled to get the extra to load? Quote Link to comment Share on other sites More sharing options...
IG-88 Posted December 25, 2020 Share #4 Posted December 25, 2020 1 hour ago, towi_65 said: The cpu is i5-10400 and the motherboard can only boot in UEFI. i've not looked up the board and you listing of hardware looked like a older xeon cpu so i assumed it must be a older system/board if its a newer system then the 8125 might not work when its a newer hardware revision of the chip, the intel card should work ootb with dsm 6.1/6.2 1 hour ago, towi_65 said: There are some disabled code in loadinitrd, should that be enabled to get the extra to load? not sure what you have in mind, what exactly is that code? Quote Link to comment Share on other sites More sharing options...
towi_65 Posted December 25, 2020 Author Share #5 Posted December 25, 2020 Tested with DS3615xs, DS3617xs and DS916p 6.1 Jun's Mod V1.02b. All the same behavior. Grabs an ip-number and responds to ping. But not seen by synology assistant. I have tested with 2 different usb sticks. Quote Link to comment Share on other sites More sharing options...
towi_65 Posted December 25, 2020 Author Share #6 Posted December 25, 2020 13 minutes ago, IG-88 said: not sure what you have in mind, what exactly is that code? grub.cfg file in 918+ has the following code: # if [ -s $img/$extra_initrd ]; then # initrd $img/rd.gz $img/$extra_initrd # else # initrd $img/rd.gz # fi Quote Link to comment Share on other sites More sharing options...
towi_65 Posted December 25, 2020 Author Share #7 Posted December 25, 2020 Just to clarify I have the onboard NIC turned off and just using the dual pci NIC, which should be compatible. Quote Link to comment Share on other sites More sharing options...
IG-88 Posted December 26, 2020 Share #8 Posted December 26, 2020 13 hours ago, towi_65 said: There are some disabled code in loadinitrd 12 hours ago, towi_65 said: grub.cfg file in 918+ has the following code: ok, so its in grub.cfg that part checks if there is a extra.lzma and if so loads it along dsm's rd.gz, if not present only rd.gz is used the extra.lzma is used anyway or we would not have a working loader, atm i'm only working on a smaller tablet so i can't check the context in grub.cfg but i guess it was just some test code that got removed as extra.lzma is needed all the time to make sure the loader is working, so no need to check its presence 12 hours ago, towi_65 said: Tested with DS3615xs, DS3617xs and DS916p 6.1 Jun's Mod V1.02b. All the same behavior. Grabs an ip-number and responds to ping. check your local computer you are using to access the system with, if you can use icmp (ping) but not other ports then maybe local firewall rules prevent access, maybe try a different system like phone/tablet's browser to access that ip address on the ports 5000 (http) / 5001 (https) Quote Link to comment Share on other sites More sharing options...
towi_65 Posted December 26, 2020 Author Share #9 Posted December 26, 2020 1 hour ago, IG-88 said: check your local computer you are using to access the system with, if you can use icmp (ping) but not other ports then maybe local firewall rules prevent access, maybe try a different system like phone/tablet's browser to access that ip address on the ports 5000 (http) / 5001 (https) When starting up my old xpenology with the same usb stick, everything is ok. It can be reached on port 5000. There must be something with my new hardware causing this problem. Tested to connect from other devices as well, to no avail. Quote Link to comment Share on other sites More sharing options...
IG-88 Posted December 26, 2020 Share #10 Posted December 26, 2020 53 minutes ago, towi_65 said: When starting up my old xpenology with the same usb stick, everything is ok. It can be reached on port 5000. There must be something with my new hardware causing this problem. Tested to connect from other devices as well, to no avail. if there is nothing else in you network like vlan that could prevent the client from accessing the dsm system then i'm out of ideas maybe try to set up a usb/disk "pair" (1.04b dsm 6.2.3 918+) on another system and move that already istalled/running combination to the new hardware, that way you skip the install process, with the intel nic there should be no driver problem (and with 8125 disabled in bios there should be only 2 nic ports, so under all conditions it should stay within the 2 port limit of 918+) another option is the serial port console, you could see drivers loading and failed drivers and even login if the boot process runs completely you board does not have serial port connector anymore but with 918+ (kernel 4.4.59) there is a pcie card solution that can deliver this, a cheap WCH CH382L based card can be used as add-on solution for serial console (you would need a null-model-cable too and maybe a usb2serial adapter for the other computer running a console program like putty) https://xpenology.com/forum/topic/36505-serial-port-com1-stages-of-operation/?do=findComment&comment=182005 Quote Link to comment Share on other sites More sharing options...
towi_65 Posted December 26, 2020 Author Share #11 Posted December 26, 2020 2 hours ago, IG-88 said: maybe try to set up a usb/disk "pair" (1.04b dsm 6.2.3 918+) on another system and move that already istalled/running combination to the new hardware, that way you skip the install process, with the intel nic there should be no driver problem (and with 8125 disabled in bios there should be only 2 nic ports, so under all conditions it should stay within the 2 port limit of 918+) Yes, that solved it for me. I used the synoboot.img I created and have been running in esxi, modified the grub.cfg to the correct mac address. Then burned it to a usb stick. It took some time, but finally I can connect! Now I am up running ds918+ with 1.04b boot loader. Thanks for all the assistance. Quote Link to comment Share on other sites More sharing options...
igorekDE Posted December 30, 2020 Share #12 Posted December 30, 2020 i have the same problem can you share grub msi mag b460m intel g6400 Quote Link to comment Share on other sites More sharing options...
igorekDE Posted December 30, 2020 Share #13 Posted December 30, 2020 can you explain in more detail the solution to the problem Quote Link to comment Share on other sites More sharing options...
youzhixiaoji Posted July 5, 2022 Share #14 Posted July 5, 2022 I have the similar configuration. my motherboard is msi b560m mortar and cpu is i5-10400t. I try every driver and failed. I cannt find the dsm with synology assistant. Quote Link to comment Share on other sites More sharing options...
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