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I am having an issue with my Xpenology where I cannot backup it completely with Hyper Backup. Indeed, I am having a: "Failed to backup application Moments. System error". 


I just do not know what to do in order to fix it. No one has the same problem on the Internet.


Here are some information:


SHR Volume with SSD Read-only Cache. The backup location is an external Seagate Barracuda HDD 6TBs. I have run some SMART tests and other health tests on the external drive and no problem was found.


More information:


Intel Xeon E5-2630L V3 (8 cores, 16 threats)

32 GBs DDR4 RAM ECC 2133Mhz

DSM 6.2.3-25426 Update 2

June Loader 1.03

Total capacity 19TBs (SHR with 4HDDs)

1TB SSD cache with 2 Samsung SSDs (Raid 0, Read-only cache)


Please find attached the journal/logs of Hyper Backup and please help me.


Thank you,

Annotation 2020-08-22 044603.png

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I have found this error in my log and it is a recurrent error, since I restored my DS916+'s data with HyperBackup. There was an error restoring Moments and I finally gave up and installed Moments from scratch. However and fortunately, all my data was still there as all the "homes" directories and files were restored from HyperBackup. Please check the following error from my log:



25/08/2020 04:41:44


Checksum mismatch on file [/volume1/@database/pgsql/base/29914/11776.1].


Please help me.


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