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Failed to download file or folder


melloa

Question

Running DSM 6.2.2-24922 Update 4 on a esxi vm. Today a friend called saying he was getting "Failed to download" when trying to get a folder with some files from my server. Tried from my network and all worked fine. Asked another friend to try and he got the same error. The funny thing is that the zip file did download. Also remoting into my 1st friend I noticed he also had the zip file on his desktop/s download folder ... several zip files actually as he tried several times.

 

How can I troubleshoot this problem?

 

Thanks!

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