Cannot login after upgrade to 6.2


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On an HP N40L I followed the promptsand  upgraded from 5.2 to 6...

Using the old boot stick the system would not boot giving messages about files not found in /tmp

 

After a lot of grief, to make a new XPENology boot stick I now get the problem below.

 

I have used the loader synoboot 6.2 put in new files on the 2nd partition (from DSM_DS3615xs_24922.pat), set the pid, vid, serial number (as it was on 5.2) and MAC address.

Then upgraded the BIOS and disabled the C1E.

Now at last the RAID array is accessed and the system is on the network with its original IP address

I think it is running 6.2 24922

 

However I can no longer login to the web interface.

I get refused to connect.

I can connect via putty to the terminal.

 

I ran these command to allow me to see the status of the synoservices

 

synobootseq --set-boot-done
synobootseq --is-ready

 

Any ideas on how to progress ?

Below is a selection of log files.

Let me know what else would be useful.

 

thanks

 

Peter

 

 

bash-4.3# synoservice -status
service [snmp] status=[error]
required upstart job:
[snmpd] is stop.
=======================================
Service [pkgctl-Docker] status=[disable]
required upstart job:
[pkgctl-Docker] is stop.
=======================================
Service [bluetoothd] status=[disable]
required upstart job:
[bluetoothd] is stop.
=======================================
Service [synoovs-vswitch] status=[disable]
required upstart job:
[synoovs-vswitch] is stop.
=======================================
Service [synovpnclient] status=[enable]
required upstart job:
[synovpnclient] is start.
=======================================
service [scemd] status=[error]
required upstart job:
[scemd] is stop.
=======================================
Service [syslog-acc] status=[disable]
required upstart job:
[syslog-acc] is stop.
required share:
[Archive] is available.
=======================================
Service [synomkflvd] status=[disable]
required upstart job:
[synomkflvd] is stop.
=======================================
Service [s2s_daemon] status=[enable]
required upstart job:
[s2s_daemon] is start.
=======================================
Service [ldap-server] status=[disable]
required upstart job:
[slapd-adapter] is stop.
=======================================
service [iscsitrg] status=[error]
required upstart job:
[iscsitrg-adapter] is start.
=======================================
Service [crond] status=[enable]
required upstart job:
[crond] is start.
=======================================
Service [natpmpd] status=[disable]
required upstart job:
[natpmpd] is stop.
=======================================
Service [synomkthumbd] status=[disable]
required upstart job:
[synomkthumbd] is stop.
=======================================
Service [atalk] status=[disable]
required upstart job:
[netatalk] is stop.
=======================================
Service [synonetd] status=[enable]
required upstart job:
[synonetd] is start.
=======================================
Service [btacd] status=[disable]
required upstart job:
[btacd] is stop.
=======================================
Service [heartbeat] status=[disable]
required upstart job:
[heartbeatd] is stop.
=======================================
Service [tftp] status=[disable]
required upstart job:
[opentftp] is stop.
=======================================
Service [synocrond] status=[enable]
required upstart job:
[synocrond] is start.
=======================================
Service [synocgid] status=[enable]
required upstart job:
[synocgid] is start.
=======================================
Service [synogpoclient] status=[enable]
required upstart job:
[synogpoclient] is start.
=======================================
Service [ftpd-ssl] status=[disable]
required upstart job:
[ftpd] is stop.
[ftpd-ssl] is stop.
=======================================
Service [synocachepinfiletool] status=[enable]
required upstart job:
[synocachepinfiletool] is stop.
=======================================
Service [nslcd] status=[disable]
required upstart job:
[nslcd] is stop.
=======================================
Service [ddns] status=[disable]
required upstart job:
[ddnsd] is stop.
=======================================
Service [synowstransfer] status=[disable]
required upstart job:
[synowstransfer-adapter] is stop.
=======================================
Service [samba] status=[enable]
required upstart job:
[smbd] is start.
=======================================
Service [syslog-ng] status=[enable]
required upstart job:
[syslog-ng] is start.
=======================================
Service [dbus] status=[enable]
required upstart job:
[dbus-system] is start.
[dbus-session] is start.
=======================================
Service [synoagentregisterd] status=[disable]
required upstart job:
[synoagentregisterd] is stop.
=======================================
Service [pgsql] status=[enable]
required upstart job:
[pgsql-adapter] is start.
=======================================
Service [synologanalyzer] status=[enable]
required upstart job:
[synologand] is start.
=======================================
Service [ups-net] status=[disable]
required upstart job:
[upsd-net-adapter] is stop.
=======================================
Service [synobackupd] status=[enable]
required upstart job:
[synobackupd] is start.
=======================================
Service [ssdp] status=[enable]
required upstart job:
[minissdpd] is start.
=======================================
Service [synocacheclient] status=[enable]
required upstart job:
[synocacheclient] is start.
=======================================
Service [rsyncd] status=[enable]
required upstart job:
[rsyncd-adapter] is start.
[sshd] is start.
required share:
[NetBackup] is available.
=======================================
service [nginx] status=[error]
required upstart job:
[nginx] is stop.
=======================================
Service [support-remote-access] status=[disable]
required upstart job:
[synorelayd] is stop.
=======================================
Service [manutild] status=[disable]
required upstart job:
[manutild] is stop.
=======================================
Service [sftp] status=[disable]
required upstart job:
[sshd] is start.
[ssh-sftp] is stop.
=======================================
Service [synotifyd] status=[disable]
required upstart job:
[synotifyd] is stop.
=======================================
Service [bonjour] status=[disable]
required upstart job:
[bonjour] is stop.
=======================================
Service [upnpd] status=[disable]
required upstart job:
[upnpd] is stop.
=======================================
Service [synopyntlmd] status=[enable]
required upstart job:
[synopyntlmd] is start.
=======================================
Service [usbipd] status=[disable]
required upstart job:
[usbipd] is stop.
=======================================
Service [synotunnel] status=[disable]
required upstart job:
[synotunnel] is stop.
=======================================
Service [synostoraged] status=[enable]
required upstart job:
[synostoraged] is start.
=======================================
Service [avahi] status=[enable]
required upstart job:
[avahi] is start.
=======================================
service [pppoerelay] status=[error]
required upstart job:
[pppoerelay] is stop.
=======================================
Service [synoperfeventd] status=[disable]
required upstart job:
[synoperfeventd] is stop.
=======================================
Service [cupsd] status=[disable]
required upstart job:
[cupsd] is stop.
=======================================
Service [synocontentextractd] status=[disable]
required upstart job:
[synocontentextractd] is stop.
=======================================
Service [DSM] status=[enable]
required upstart job:
[synoscgi] is start.
=======================================
Service [cups-lpd] status=[disable]
required upstart job:
[cups-lpd] is stop.
[inetd] is stop.
=======================================
Service [synoconfd] status=[enable]
required upstart job:
[synoconfd] is start.
=======================================
Service [ftpd] status=[disable]
required upstart job:
[ftpd] is stop.
[ftpd-pure] is stop.
=======================================
service [nfsd] status=[error]
required upstart job:
[nfsd-adapter] is start.
=======================================
service [synosnmpcd] status=[error]
required upstart job:
[synosnmpcd] is stop.
=======================================
Service [ntpd-client] status=[enable]
required upstart job:
[ntpd] is start.
=======================================
Service [ntpd-server] status=[disable]
required upstart job:
[ntpd] is start.
=======================================
Service [miniupnpd-handler] status=[disable]
required upstart job:
[miniupnpd-handler] is stop.
=======================================
Service [nmbd] status=[enable]
required upstart job:
[nmbd] is start.
=======================================
Service [synowifid] status=[disable]
required upstart job:
[synowifid] is stop.
=======================================
service [findhost] status=[error]
required upstart job:
[findhostd] is stop.
=======================================
Service [sssd] status=[disable]
required upstart job:
[sssd] is stop.
=======================================
Service [apparmor] status=[enable]
required upstart job:
[apparmor] is start.
=======================================
Service [dc-output] status=[enable]
required upstart job:
[dc-output] is start.
=======================================
Service [synoindexd] status=[disable]
required upstart job:
[synoindexd] is stop.
=======================================
Service [telnetd] status=[disable]
required upstart job:
[telnetd] is stop.
[inetd] is stop.
=======================================
Service [synologrotate] status=[enable]
required upstart job:
[synologrotated] is start.
=======================================
service [gcpd] status=[pause]
required upstart job:
[gcpd] is stop.
=======================================
Service [winbindd] status=[disable]
required upstart job:
[winbindd] is stop.
=======================================
Service [syslog-notify] status=[enable]
required upstart job:
[syslog-ng] is start.
[syslog-notify] is start.
=======================================
Service [ssh-shell] status=[enable]
required upstart job:
[ssh-shell] is start.
[sshd] is start.
=======================================
Service [ups-usb] status=[disable]
required upstart job:
[upsd-usb-adapter] is stop.
=======================================
Service [synomount] status=[enable]
required upstart job:
[synomount] is start.
=======================================
Service [hotplugd] status=[enable]
required upstart job:
[hotplugd] is start.
=======================================
Service [synoovs-db] status=[disable]
required upstart job:
[synoovs-db] is stop.
=======================================
Service [synorelayd] status=[disable]
required upstart job:
[synorelayd] is stop.
=======================================

synoservice.log:

2020-05-20T14:09:38+00:00 rcdata03 synoservice: service_reload.c:20 synoservice: reload [nginx].
2020-05-20T14:09:38+00:00 rcdata03 synoservice: service_reload.c:46 synoservice: finish reload [nginx].
2020-05-20T14:10:51+00:00 rcdata03 synoservice: service_reload.c:20 synoservice: reload [ftpd-ssl].
2020-05-20T14:10:51+00:00 rcdata03 synoservice: service_reload.c:33 synoservice: [ftpd-ssl] is not enabled, skip reload action
2020-05-20T14:10:51+00:00 rcdata03 synoservice: service_reload.c:46 synoservice: finish reload [ftpd-ssl].
2020-05-20T14:10:51+00:00 rcdata03 synoservice: service_reload.c:20 synoservice: reload [ftpd-ssl].
2020-05-20T14:10:51+00:00 rcdata03 synoservice: service_reload.c:33 synoservice: [ftpd-ssl] is not enabled, skip reload action
2020-05-20T14:10:51+00:00 rcdata03 synoservice: service_reload.c:46 synoservice: finish reload [ftpd-ssl].
2020-05-20T14:10:51+00:00 rcdata03 synoservice: service_stop.c:23 synoservice: [synowifid] stopping ...
2020-05-20T14:10:51+00:00 rcdata03 synoservice: service_stop.c:38 synoservice: [synowifid] is already stopped.
2020-05-20T14:10:51+00:00 rcdata03 synoservice: service_stop.c:86 synoservice: [synowifid] stopped.
2020-05-20T14:10:52+00:00 rcdata03 synoservice: service_reload.c:20 synoservice: reload [syslog-ng].
2020-05-20T14:10:59+00:00 rcdata03 synoservice: service_restart.c:21 synoservice: restart [synotunnel] ...
2020-05-20T14:10:59+00:00 rcdata03 synoservice: service_restart.c:34 synoservice: [synotunnel] is not enabled, skip restart action ...
2020-05-20T14:10:59+00:00 rcdata03 synoservice: service_restart.c:52 synoservice: finish restart [synotunnel].
2020-05-20T14:11:00+00:00 rcdata03 synoservice: service_reload.c:20 synoservice: reload [nginx].
2020-05-20T14:11:00+00:00 rcdata03 synoservice: service_reload.c:46 synoservice: finish reload [nginx].
2020-05-20T14:11:01+00:00 rcdata03 synoservice: service_restart.c:21 synoservice: restart [synotunnel] ...
2020-05-20T14:11:01+00:00 rcdata03 synoservice: service_restart.c:34 synoservice: [synotunnel] is not enabled, skip restart action ...
2020-05-20T14:11:01+00:00 rcdata03 synoservice: service_restart.c:52 synoservice: finish restart [synotunnel].
2020-05-20T14:11:04+00:00 rcdata03 synoservice: service_resume_by_reason.c:12 synoservice: resume [synologanalyzer] by reason [volume-action-hook] ...
2020-05-20T14:11:04+00:00 rcdata03 s2s_volume_hook: service_start.c:74 synoservice: [s2s_daemon] starting ...
2020-05-20T14:11:05+00:00 rcdata03 synoservice: service_reload.c:20 synoservice: reload [nginx].
2020-05-20T14:11:05+00:00 rcdata03 s2s_volume_hook: service_start.c:178 synoservice: [s2s_daemon] started.
2020-05-20T14:11:05+00:00 rcdata03 synoservice: service_reload.c:46 synoservice: finish reload [nginx].
2020-05-20T14:11:11+00:00 rcdata03 synoservice: service_resume_by_reason.c:12 synoservice: resume [synologanalyzer] by reason [volume-action-hook] ...
2020-05-20T14:11:11+00:00 rcdata03 synoservice: service_reload.c:20 synoservice: reload [synosnmpcd].
2020-05-20T14:11:11+00:00 rcdata03 synoservice: service_reload.c:48 synoservice: failed to reload [synosnmpcd]. [0xD300 servicectl_job_reload.c:29]
2020-05-20T14:11:11+00:00 rcdata03 synoservice: service_resume_by_reason.c:12 synoservice: resume [synologanalyzer] by reason [volume-action-hook] ...
2020-05-20T14:11:12+00:00 rcdata03 synoservice: service_resume_by_reason.c:12 synoservice: resume [synologanalyzer] by reason [volume-action-hook] ...
2020-05-20T14:11:18+00:00 rcdata03 synoservice: SYSTEM: Last message 'service_resume_by_re' repeated 1 times, suppressed by syslog-ng on rcdata03
2020-05-20T14:11:18+00:00 rcdata03 synoservice: service_restart.c:21 synoservice: restart [synotunnel] ...
2020-05-20T14:11:18+00:00 rcdata03 synoservice: service_restart.c:34 synoservice: [synotunnel] is not enabled, skip restart action ...
2020-05-20T14:11:18+00:00 rcdata03 synoservice: service_restart.c:52 synoservice: finish restart [synotunnel].
2020-05-20T14:11:19+00:00 rcdata03 synoservice: service_restart.c:21 synoservice: restart [synotunnel] ...
2020-05-20T14:11:19+00:00 rcdata03 synoservice: service_restart.c:34 synoservice: [synotunnel] is not enabled, skip restart action ...
2020-05-20T14:11:19+00:00 rcdata03 synoservice: service_restart.c:52 synoservice: finish restart [synotunnel].
2020-05-20T14:14:41+00:00 rcdata03 synoservice: service_restart.c:21 synoservice: restart [nmbd] ...
2020-05-20T14:14:41+00:00 rcdata03 synoservice: service_restart.c:52 synoservice: finish restart [nmbd].
2020-05-20T14:14:41+00:00 rcdata03 synoservice: service_restart.c:21 synoservice: restart [avahi] ...
2020-05-20T14:14:42+00:00 rcdata03 synoservice: service_restart.c:52 synoservice: finish restart [avahi].

 

bash-4.3# synoservice --status nginx
service [nginx] status=[error]
required upstart job:
[nginx] is stop.
=======================================
bash-4.3# synoservice --start nginx
service [nginx] start failed, synoerr=[0x0000]

nginx\error.log:

2020/05/20 14:11:08 [emerg] 11336#11336: socket() [::]:5000 failed (97: Address family not supported by protocol)
2020/05/20 14:11:09 [emerg] 11512#11512: socket() [::]:5000 failed (97: Address family not supported by protocol)
2020/05/20 14:11:09 [notice] 11525#11525: signal process started
2020/05/20 14:11:09 [error] 11525#11525: invalid PID number "" in "/run/nginx.pid"

 

bash-4.3# tail syslog-ng.log
INFO: syslog-ng config generation for synolog is done
2020-05-20T14:10:46+0000 Starting syslog-ng
2020-05-20T14:10:46+0000 Wait for syslog socket to be ready...(1)
2020-05-20T14:10:46+0000 [2020-05-20T14:10:46.719857] Connection failed; fd='17', server='AF_UNIX(/var/run/synologan.sock)', local='AF_UNIX(anonymous)', error='No such file or directory (2)'
2020-05-20T14:10:46+0000 [2020-05-20T14:10:46.720076] Initiating connection failed, reconnecting; time_reopen='10'
2020-05-20T14:10:47+0000 @@@@no tables in statement !
2020-05-20T14:10:52+0000 [2020-05-20T14:10:52.855410] Connection failed; fd='17', server='AF_UNIX(/var/run/synologan.sock)', local='AF_UNIX(anonymous)', error='No such file or directory (2)'
[2020-05-20T14:10:52.855548] Initiating connection failed, reconnecting; time_reopen='10'
2020-05-20T14:12:07+0000 @@@@no tables in statement !
2020-05-20T14:14:39+0000 no tables in statement !

 

bash-4.3# tail dsm-services.log
2020-05-20T14:14:11+0000 service [ "nginx" "findhost" ] failed on bootup. service [ "iscsitrg" "nfsd" ] not ready.
2020-05-20T14:14:14+0000 service [ "nginx" "findhost" ] failed on bootup. service [ "iscsitrg" "nfsd" ] not ready.
2020-05-20T14:14:18+0000 service [ "nginx" "findhost" ] failed on bootup. service [ "iscsitrg" "nfsd" ] not ready.
2020-05-20T14:14:21+0000 service [ "nginx" "findhost" ] failed on bootup. service [ "iscsitrg" "nfsd" ] not ready.
2020-05-20T14:14:25+0000 service [ "nginx" "findhost" ] failed on bootup. service [ "iscsitrg" "nfsd" ] not ready.
2020-05-20T14:14:28+0000 service [ "nginx" "findhost" ] failed on bootup. service [ "iscsitrg" "nfsd" ] not ready.
2020-05-20T14:14:32+0000 service [ "nginx" "findhost" ] failed on bootup. service [ "iscsitrg" "nfsd" ] not ready.
2020-05-20T14:14:35+0000 service [ "nginx" "findhost" ] failed on bootup. service [ "iscsitrg" "nfsd" ] not ready.
2020-05-20T14:14:38+0000 service [ "nginx" "findhost" ] failed on bootup. service [ "iscsitrg" "nfsd" ] not ready.
2020-05-20T14:14:39+0000 service [ "nginx" "findhost" ] failed on bootup. service [ "iscsitrg" "nfsd" ] not ready.

 

bash-4.3# df -h
Filesystem      Size  Used Avail Use% Mounted on
/dev/md0        2.3G  999M  1.2G  46% /
none            1.7G     0  1.7G   0% /dev
/tmp            1.7G  736K  1.7G   1% /tmp
/run            1.7G  2.9M  1.7G   1% /run
/dev/shm        1.7G  4.0K  1.7G   1% /dev/shm
none            4.0K     0  4.0K   0% /sys/fs/cgroup
cgmfs           100K     0  100K   0% /run/cgmanager/fs
/dev/vg1000/lv  8.2T  4.4T  3.8T  54% /volume1
 

bash-4.3# lspci -k | grep 'Kernel driver'
        Kernel driver in use: pcieport
        Kernel driver in use: ahci
        Kernel driver in use: ohci_hcd
        Kernel driver in use: ehci-pci
        Kernel driver in use: ohci_hcd
        Kernel driver in use: ehci-pci
        Kernel driver in use: ohci_hcd
        Kernel driver in use: ehci-pci
        Kernel driver in use: tg3
 

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install 6.2.3 25426, the 24922 (aka 6.2.2) needs different driver (extra.lzma), when using 6.2.3 the "old" driver package that is default on the loader will work again and the onboard nic will work

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  • 5 months later...

I'm having the same problem running 6.1.7.  Don't know if I should respond here or make a new post...

 

root@WormNAS:~# more /etc.defaults/VERSION
majorversion="6"
minorversion="1"
productversion="6.1.7"
buildphase="GM"
buildnumber="15284"
smallfixnumber="3"
builddate="2018/12/26"
buildtime="08:39:07"

 

I'm running bootloader 1.02b on ESXI 6.0.0.  I can access my files, my Plex server is running and I can get to the Plex web page, but I cannot get to DSM.  I could when I first installed everything, but after a power loss, when it came back up, I could no longer get to the web interface.  

 

Everything I can find about the error...

2020/11/06 09:05:00 [emerg] 17636#17636: socket() [::]:5000 failed (97: Address family not supported by protocol)

... says that IPV6 is either not enabled or not working.  I can't find where to fix IPV6, or better yet since I'm not using it, disable it, so that whichever script keeps putting the...

       listen [::]:5000 default_server;

... lines into /etc/nginx/nginx.conf would stop doing that.  

 

You can edit that line out of the various server sections, but as soon as you try to restart nginx, it comes back and nginx fails to start again.  Very frustrating.

 

Jeff

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1 - Are you running a HP N40L (or other G7 microserver)?

 

No.  But this was the only thread in the site search I found with my exact error, and I hoped that someone who had solved it on one set of hardware could help out.  I doubt this particular error is hardware specific (but it could be).

 

2 - Did you update to DSM 6.x from DSM 5.x?

Yes and no.  Since I'm on ESXI, the old Xpenology is in a different VM, on a different virtual disk.  Only the pass through PCI raid controller and hard drives were carried over, not the datastore with the old Xpenology bootloader or DSM version.

 

3 - If No, make a new thread and fill in all the details.

 

Will do.

 

4 - if Yes on 2:  sudo rm -r .xpenoboot

 

See #2.

 

Thanks,

  Jeff

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