chimera15 Posted April 25, 2020 Share #1 Posted April 25, 2020 Hi, I found these forums cause this was one of the only links I could find to my problem on google. Basically the same issue but I have mine plugged into x16 slots on two different gaming systems and they're not being detected at all. do you think this is a bios issue or is something else going on with these cards? I only have one server to test them which i plan to do to see if they'll be recognized.. The bios sees the card I can see it in the uefi, but i see no boot loader or any other detection when the computer boots like i've seen with other sas cards, and i'm using windows 10 which also doesnt detect any device.... Any suggestions? Quote Link to comment Share on other sites More sharing options...
sbv3000 Posted April 25, 2020 Share #2 Posted April 25, 2020 can you post some info on the hardware you are using, mobo etc. if w10 isnt seeing the controller then it looks like a mobo/bios/slot issue, as you are thinking. might be a pci bus issue, you could try disabling any unnecessary devices to make sure the pci controllers are not contended, like I said in that old post. I guessing you have done the basics on the controller to flash to use IT/jbod mode etc. 1 Quote Link to comment Share on other sites More sharing options...
chimera15 Posted April 25, 2020 Author Share #3 Posted April 25, 2020 I have two of them, one installed in an old x58 mobo and another in a x299 evga ftw k I havent tried to boot to anything other than windows 8.1 and 10 yet to try to interface with the cards as suggested....I was happy in that post someone said that it should work and I was pretty perturbed that it didnt just pop up like my other sas card has, but it's a pci x1 sas card that is in a proper slot...it worked fine. This is the first time i've tried to run an x8 card in an x16 slot, and worried that's the issue. So you think flash it to jbod/it mode should work? I guess i'll try it. Quote Link to comment Share on other sites More sharing options...
IG-88 Posted April 25, 2020 Share #4 Posted April 25, 2020 2 hours ago, chimera15 said: So you think flash it to jbod/it mode should work? yes you need IT mode to use in in dsm/xpenology Quote Link to comment Share on other sites More sharing options...
chimera15 Posted April 28, 2020 Author Share #5 Posted April 28, 2020 (edited) I installed the IT firmware on my x58 system, it now shows a boot bios and a little rotating cursor like I'm used to on other sas cards but when I try to enter the configuration utility and press control c it just boots straight into windows. It appears that it says it doesnt recognize the drive i've put on it which is a 4tb hitatchi..... This message flashes very briefly before it goes into windows...i was lucky i saw it at all on like my 4th boot attempt. i bought these cards cause they were supposed to recognize 8tb drives...not sure whats going on...even if it didnt recognize the drive as compatible i think it should still allow me into the configuration utility? my x299 system is another issue, i can't get into an efi shell it appears on my evga and it has an error in the sas2flsh utility when i run it on that in dos. I need to get into the configuration utility to set it to jbod to get the drive to be recognized by windows apparently? I noticed windows also installed a driver for the lsi, so there's progress at least but windows still doesnt see the drive. hmmhttps://www.broadcom.com/support/knowledgebase/1211161500948/unable-to-enter-megaraid-bios-webbios-configuration-utility-usin Edited April 28, 2020 by chimera15 Quote Link to comment Share on other sites More sharing options...
chimera15 Posted April 28, 2020 Author Share #6 Posted April 28, 2020 I got into the configuration utility, it appears that it didnt detect my drives at all, I have an 8tb and 4tb sas drive. I also didnt see a setting to switch it to jbod tho? Quote Link to comment Share on other sites More sharing options...
IG-88 Posted April 28, 2020 Share #7 Posted April 28, 2020 55 minutes ago, chimera15 said: I got into the configuration utility, the bios of the controller usually shows it its IR or IT firmware, in case of IT there is no need to activate anything to get the disks show up Quote Link to comment Share on other sites More sharing options...
chimera15 Posted April 28, 2020 Author Share #8 Posted April 28, 2020 i have 2 2tb drives on a different older controller i guess i need to see if it will detect those as the next step, i guess i got another controller that cant work with 8tb drives which is what i need it for..any suggestions on one that will work with 8tb hgst drives? I'm having a devil of a time. Quote Link to comment Share on other sites More sharing options...
flyride Posted April 29, 2020 Share #9 Posted April 29, 2020 What controller won't work with 8TB drives? Something else is going on. Quote Link to comment Share on other sites More sharing options...
chimera15 Posted April 29, 2020 Author Share #10 Posted April 29, 2020 (edited) I have an adaptec 6405e which definitely doesnt. It wont recognize anything over 2tb. It at least will show the larger drive though and says it's not compatible. This card doesnt even register the drives as being plugged in, which i agree might point to something else going on. Edited April 29, 2020 by chimera15 Quote Link to comment Share on other sites More sharing options...
flyride Posted April 29, 2020 Share #11 Posted April 29, 2020 1 hour ago, chimera15 said: I have an adaptec 6405e which definitely doesnt. It wont recognize anything over 2tb. It at least will show the larger drive though and says it's not compatible. This card doesnt even register the drives as being plugged in, which i agree might point to something else going on. Adaptec disagrees with you: https://ask.adaptec.com/app/answers/detail/a_id/17414 Quote Link to comment Share on other sites More sharing options...
flyride Posted April 29, 2020 Share #12 Posted April 29, 2020 Are your drives shucked from retail external enclosures? Maybe you have the 3.3v power pin problem: https://www.reddit.com/r/DataHoarder/comments/7ylalg/psa_some_hgst_drives_wont_spin_up_with_some/ 2 Quote Link to comment Share on other sites More sharing options...
chimera15 Posted April 30, 2020 Author Share #13 Posted April 30, 2020 (edited) Wow that's amazing that list shows my drives should be supported but yeah 2 of them over 2tb dont come on...I got them used off ebay I assume they came from servers...I'll check that 3.3v thing...I'm not sure where that would be on the drive I'll have to look it up. No but the 6405e sees the drives it just says they're not compatible in the bios. The lsi doesnt see the drives at all. Edited April 30, 2020 by chimera15 Quote Link to comment Share on other sites More sharing options...
chimera15 Posted April 30, 2020 Author Share #14 Posted April 30, 2020 Hmmm this is interesting! Maybe this is what's happening. "I purchased similar HGST drives off of ebay, the seller did not realize that they were from an enterprise datacenter raid array and when they got to me they were recognized by my LSI raid controller however the controller could do nothing with them. I tried multiple controllers (make and models) with the same result. The sellers IT guys said, "they must be encrypted", I said.... "it is the firmware"... end result, I shipped them back, they tried to get them working on could not so I was offered a full refund (minus the shipping I paid to receive the items and send them back cross border us/canada). I even reached out to HGST/WD support and they could not offer me any OEM firmware and confirmed that it was a custom firmware on the drive. Short and sweet, its not worth the risk IMO"https://forums.servethehome.com/index.php?threads/is-it-possible-to-get-these-sas-hitachi-drives-to-work-on-a-normal-system.13743/ Quote Link to comment Share on other sites More sharing options...
chimera15 Posted May 1, 2020 Author Share #15 Posted May 1, 2020 Yes the 8tb I have is a white label, this might be it!! https://www.instructables.com/id/How-to-Fix-the-33V-Pin-Issue-in-White-Label-Disks-/ Quote Link to comment Share on other sites More sharing options...
chimera15 Posted May 1, 2020 Author Share #16 Posted May 1, 2020 (edited) That was it omg!!! I can't believe it, this drive was from 2015, didnt believe that was it but it's working now! Thank you so much!!! You wouldn't believe all the crap I've been through trying to get this to work, from getting incorrect sas cards shipped to me, to the compatibility problem, to the bios to the 3.3v thanks so much I still cant believe it's working! Could have never figured this out without you!! I honestly cant believe I could reasonably stack 3 of these cards with 8 10tb drives each for not that much money in my old gaming systems...pretty cool Edited May 1, 2020 by chimera15 Quote Link to comment Share on other sites More sharing options...
IG-88 Posted May 1, 2020 Share #17 Posted May 1, 2020 35 minutes ago, chimera15 said: I could reasonably stack 3 of these cards with 8 10tb drives each for not that much money in my old gaming systems https://www.backblaze.com/b2/storage-pod.html and if you use sas you can have so much more drives per controller its more a question of power consumption, noise and money Quote Link to comment Share on other sites More sharing options...
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