1aadeals Posted September 13, 2014 Share #1 Posted September 13, 2014 Hello, Hope someone can help. I have DSM 4.3-3827 Update 7 on HP N54L server. I've noticed I no longer play back video's taken from mobile phones. I get errors in the log files: system failed to convert video (file path) to .flv (or .mov, or .mpeg4) etc I cannot play any of the video from DS Photo+ client on iphone or ipad. I can play the video's from web broswer directly. Any idea's what's going wrong? This used to work before, i do not know from which DSM update its stopped working Link to comment Share on other sites More sharing options...
1aadeals Posted September 18, 2014 Author Share #2 Posted September 18, 2014 Hello all. Any thought on this anyone? Link to comment Share on other sites More sharing options...
1aadeals Posted September 21, 2014 Author Share #3 Posted September 21, 2014 Upgraded to DSM 5.0 Update 5. Sill Same issue. Movies taken from mobile phones don't play. Anyone have any ideas? I would be grateful Link to comment Share on other sites More sharing options...
manfriday Posted September 21, 2014 Share #4 Posted September 21, 2014 Check the cpu load on the N44L as you are trying to to view video. I doubt The N45Lhas the horsepower to do video conversion on the fly. Link to comment Share on other sites More sharing options...
1aadeals Posted September 21, 2014 Author Share #5 Posted September 21, 2014 Thx. It used to do it all before without any issues. Now it doesn't show any videos. Link to comment Share on other sites More sharing options...
enzym Posted September 21, 2014 Share #6 Posted September 21, 2014 Please check the user/rights of the files taken by mobile phone (can be done in Filestation). I had once a problem, that these files (fotos in my case) were not accessible for the converting user/process (syncon...), so they coundln't be converted. Link to comment Share on other sites More sharing options...
1aadeals Posted September 23, 2014 Author Share #7 Posted September 23, 2014 Fixed the problem. Reset all the permissions on all the photo folders and files. Thank you enzym for the guidance! Link to comment Share on other sites More sharing options...
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