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Critical firmware bug in HP SSD drives


jensmander

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For users who may run HP servers or custom builds with HP SAS SSD drives: a critical firmware bug leads to the dead of the drive if a specific on-time (32,768 hours) has been reached. The drive will become inaccessible and is completely dead.

 

Link to the advisory and patches:

 

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

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On 11/28/2019 at 11:32 PM, flyride said:

Especially as if someone bought several at once, they all fail within a few moments of each other.  Unbelievable.

 

Yes. HPE is kind enough to make you feel the pain you will be if you are in that position:
 

Quote

In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.

 

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  • 3 weeks later...

Sounds a bit like the problem seen earlier in Sweden, 

where 1 hospital had 900! dead drives in just 1 week (on the HP Elitedesk 800 G2) 

out of 5000 computers, 1800 was reported "dead" with the same problem.

A total of 3400 computers in that health-region has been involved.

The computers was between 2 and 3 years old

 

In addition the Swedish police had at least 2500 computers, with the same SSD, dying.

 

 

Supposedly, an updated firmware for those SSD's was released a year ago, but it was not implemented in Sweden:

Quote

- Provides improved drive reliability.
- Fixes a potential issue which could cause a blue screen event to occur.
- Fixes a potential issue which could cause drive panic.

 

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  • 3 months later...
13 hours ago, Polanskiman said:

Nice. Seems Corona might have something to do with that perhaps?

 

Corona? Don’t think so 🤔 But I recently said to my better half that we‘ll be part of the zombie apocalypse if the internet breaks down during the shut down 🤭

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