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deesnow

web Gui and shh stoped working

Question

Since I have upgraded my xpenology box to DSM 6.1.7-15284 it stopped time to time. Sometimes just lost the web gui and ssh access but the shared folders are accessible, sometimes I lost everything. After a reboot every service working properly.

Can anybody suggest me a process how to identify what cause this issue. Earlier when the NAS was on 5.2 version, it was so stable, I have never experienced this kind of freezing.

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Same problem here bro!
I opened some posts too but without success.


Inviato dal mio iPad utilizzando Tapatalk

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34 minutes ago, bearcat said:

@deesnow From what did you upgrade?

If you came from DSM 5.x, using a different bootloader, there is an easy fix.

 

I dont have the .xpenoboot folder to delete.
GUI and ssh just stopped after few days, sometimes more that a week or 2, so it is something different, but thanks.

Edited by deesnow

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I'm planning to try a fresh install directly on 6.2

Inviato dal mio SM-G950F utilizzando Tapatalk

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@deesnow Ok, since I have lost my magic crystal-ball I will ask you a few questions, for someone to be able to help you:

 

1 - What version of DSM and bootloader did you upgrade from?

2 - Do you use DS3615 / 3617 / 916 / 918? Did you change this during your upgrade?

3 - What type of NIC do you have, and what driver is it using?

4 - Do you have any additional packages installed? (if so, did you install them before or after the upgrade?)

5 - next Q will follow later ;-)

 

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On 11/7/2019 at 12:33 AM, bearcat said:

@deesnow Ok, since I have lost my magic crystal-ball I will ask you a few questions, for someone to be able to help you:

 

1 - What version of DSM and bootloader did you upgrade from?

2 - Do you use DS3615 / 3617 / 916 / 918? Did you change this during your upgrade?

3 - What type of NIC do you have, and what driver is it using?

4 - Do you have any additional packages installed? (if so, did you install them before or after the upgrade?)

5 - next Q will follow later ;-)

 


1. Original version was 5.1 with Nanoboot, and was upgraded to 5.2 + Xpenoboot and than to 6.1 and changed to Jun's loader v1.02b DS3615xs

2. My box is 3615 . It was not changed.

3. I have an Asrock Q1900-ITX, so it should have a  Realtek RTL8111GR network card.

Spoiler

Oct 29 22:45:26 NAS kernel: [    2.546703] e1000: Intel(R) PRO/1000 Network Driver - version 7.3.21-k8-NAPI
Oct 29 22:45:26 NAS kernel: [    2.546708] e1000: Copyright (c) 1999-2006 Intel Corporation.
Oct 29 22:45:26 NAS kernel: [    2.556047] e1000e: Intel(R) PRO/1000 Network Driver - 3.2.7.1-NAPI
Oct 29 22:45:26 NAS kernel: [    2.556053] e1000e: Copyright(c) 1999 - 2015 Intel Corporation.
Oct 29 22:45:26 NAS kernel: [    2.728370] r8168  Copyright (C) 2015  Realtek NIC software team <nicfae@realtek.com>

4. I have 14 package installed. Not all of them are running but most of them.

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1. Original version was 5.1 with Nanoboot, and was upgraded to 5.2 + Xpenoboot and than to 6.1 and changed to Jun's loader v1.02b DS3615xs
2. My box is 3615 . It was not changed.
3. I have an Asrock Q1900-ITX, so it should have a  Realtek RTL8111GR network card.
    In the kernel log 
Oct 29 22:45:26 NAS kernel: [    2.546703] e1000: Intel® PRO/1000 Network Driver - version 7.3.21-k8-NAPI
Oct 29 22:45:26 NAS kernel: [    2.546708] e1000: Copyright © 1999-2006 Intel Corporation.
Oct 29 22:45:26 NAS kernel: [    2.556047] e1000e: Intel® PRO/1000 Network Driver - 3.2.7.1-NAPI
Oct 29 22:45:26 NAS kernel: [    2.556053] e1000e: Copyright© 1999 - 2015 Intel Corporation.
Oct 29 22:45:26 NAS kernel: [    2.728370] r8168  Copyright © 2015  Realtek NIC software team

4. I have 14 package installed. Not all of them are running but most of them.
Try this, I don't know if it's the right solution but seems to be working for me!
Reboot and go on uefi bios settings, advanced -> CPU settings and disable "enhanced halt state (C1E)

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5 minutes ago, ferdytao said:

Try this, I don't know if it's the right solution but seems to be working for me!
Reboot and go on uefi bios settings, advanced -> CPU settings and disable "enhanced halt state (C1E)

Inviato dal mio SM-G950F utilizzando Tapatalk
 

Will do a try. Thx.

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