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Plex app problems


hannay

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Has been working perfectly for a long time... today, just stopped.

 

So I'm running DSM 4.2 -3211 on a HP Microserver

 

Plex is in a stopped status, if I attempt to start: "Failed to run the package service"

 

If I attempt to Uninstall: "The Package has been successfully uninstalled" and then reappears instantly on my list.

 

Can anyone help?

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Did you try reinstalling the plex spk you were running? I've updated from 9.9.7 to 9.9.12 over the last few months by manually installing the new version from the packages app. I also reinstalled 9.9.8 this way on a DSM 5.0 beta test station using a backup internal disk from my DSM 4.3 rig (set up to test the DSM upgrade with plex and transmission software). With the manual install, once the package is loaded (from where I downloaded it) to the NAS, it shows "Upgrade" rather than "install" on the final "click OK to proceed" page.

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  • 2 weeks later...

Package was installed from the package centre.

 

I have the update option now but this still fails. So as it stands, I cannot Run, uninstall or Update.

 

Any anyone assist with manually removing this?

 

Many thanks :smile:

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Have you taken a look at the Plex log file?

 

http://forum.synology.com/enu/viewtopic ... 93&t=72034

 

I got a similar error from SABNZBD, SickBeard and Couchpotato whilst playing around with permissions for Couchpotato renaming...

 

https://couchpota.to/forum/viewtopic.php?f=6&t=1477

 

However I suspect that my issue is caused by my lack of reboot (i'm in the middle of an SHR expansion at the moment)

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If you look at post #9 you'll see instructions for deleting just the 'Plex' shared folder. You probably don't want to delete the whole volume, but if you do...

 

!!!!THIS WILL DELETE THE VOLUME AND ALL THE DATA ON IT!!!!

 

Go to Storage Manager, click on Volume, select the volume and click Remove.

 

You'll then need to create a new volume.

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Cheers, yeah best not deleting the Volume :smile: Followed the instructions:

 

login as: root

root@192.168.1.7's password:

 

 

BusyBox v1.16.1 (2013-04-16 20:10:08 CST) built-in shell (ash)

Enter 'help' for a list of built-in commands.

 

 

DiskStation> cd /

DiskStation> cd volume1

DiskStation> rm -r Plex

rm: can't remove 'Plex': No such file or directory

DiskStation> DiskStation> rm -r Plex

-ash: DiskStation: not found

DiskStation> rm: can't remove 'Plex': No such file or directory

>

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Doesn't look like it....

 

 

DiskStation> ls

ERROR: ld.so: object '/lolz/jynx2.so' from LD_PRELOAD cannot be preloaded: ignored.

 

@appstore @dhcp.pid.core Pictures aquota.user photo

@autoupdate @spool Videos lost+found rm

@database @tmp aquota.group music video

DiskStation>

DiskStation> DiskStation> ls

-ash: DiskStation: not found

DiskStation> ERROR: ld.so: object '/lolz/jynx2.so' from LD_PRELOAD cannot be pre

loaded: ignored.

-ash: ERROR:: not found

DiskStation>

DiskStation> @appstore @dhcp.pid.core Pictures aquota.user photo

-ash: @appstore: not found

DiskStation> @autoupdate @spool Videos lost+found rm

-ash: @autoupdate: not found

DiskStation> @database @tmp aquota.group music video

-ash: @database: not found

DiskStation> DiskStation>

-ash: syntax error: unexpected newline

DiskStation>

DiskStation> DiskStation> ls

-ash: DiskStation: not found

DiskStation> ERROR: ld.so: object '/lolz/jynx2.so' from LD_PRELOAD cannot be pre

loaded: ignored.

-ash: ERROR:: not found

DiskStation>

DiskStation> @appstore @dhcp.pid.core Pictures aquota.user photo

-ash: @appstore: not found

DiskStation> @autoupdate @spool Videos lost+found rm

-ash: @autoupdate: not found

DiskStation> @database @tmp aquota.group music video

-ash: @database: not found

DiskStation> DiskStation>

-ash: syntax error: unexpected newline

DiskStation> DiskStation> DiskStation> ls

-ash: DiskStation: not found

DiskStation> -ash: DiskStation: not found

-ash: -ash:: not found

DiskStation> DiskStation> ERROR: ld.so: object '/lolz/jynx2.so' from LD_PRELOAD

cannot be pre

-ash: DiskStation: not found

DiskStation> loaded: ignored.

-ash: loaded:: not found

DiskStation> -ash: ERROR:: not found

-ash: -ash:: not found

DiskStation> DiskStation>

-ash: syntax error: unexpected newline

DiskStation> DiskStation> @appstore @dhcp.pid.core Pictures aquota.user

photo

-ash: can't create @appstore: Is a directory

-ash: DiskStation: not found

DiskStation> -ash: @appstore: not found

-ash: -ash:: not found

DiskStation> DiskStation> @autoupdate @spool Videos lost+found

rm

-ash: can't create @autoupdate: Is a directory

-ash: DiskStation: not found

DiskStation> -ash: @autoupdate: not found

-ash: -ash:: not found

DiskStation> DiskStation> @database @tmp aquota.group music

video

-ash: can't create @database: Is a directory

-ash: DiskStation: not found

DiskStation> -ash: @database: not found

-ash: -ash:: not found

DiskStation> DiskStation> DiskStation>

-ash: syntax error: unexpected newline

DiskStation> -ash: syntax error: unexpected newline

-ash: -ash:: not found

DiskStation> DiskStation>

-ash: syntax error: unexpected newline

DiskStation>

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