Locked Out on password change

[psionguy]

Received an email regarding security issue and took advise to implement additional security including changing my password, now I am not able to login. I know the password is correct, so I assume I am in trouble.

Is there any way out or will I have to start again and do a complete re-build?

 

Any

[psionguy]

On 7/31/2019 at 2:16 PM, psionguy said:

found the server no problem, but rejected new password.

Hi again

 

I have now managed to log into my server, but am still having problems with my mobile apps, one day it lets me on and the next day it rejects my password. I have done my best to reset my security details, but clearly there is still an issue somewhere.

 

Appresiate any guidance , or should I start a new post?

 

 

[Polanskiman]

Honestly I am unsure what is causing the problem. I am thinking a cache issue. How were you able to log in?

[psionguy]

34 minutes ago, Polanskiman said:

Honestly I am unsure what is causing the problem. I am thinking a cache issue. How were you able to log in?

It is all very strange, for a few days I have access to both my windows logon and all my DS mobile apps, but this morning locked out of windows, but still have DS find, DS files, DS audio and not DS cam. I think it could be a cache issue, but the whole think has become unreliable.

[Polanskiman]

Empty all caches on computer and mobile.