elitef Posted September 12, 2018 Share #1 Posted September 12, 2018 I am trying to stick with 6.1.7 since I was not able to install 6.2. I am running Surveillance Station but when I attempt to add a license pack number, I get a message "Connection failed. Please check your network settings" I am able to download apps from the App Center and they download just fine, so clearly there is an internet connection. Does anyone know why this may be happening? Quote Link to comment Share on other sites More sharing options...
Silvershark Posted March 22, 2019 Share #2 Posted March 22, 2019 Ever figure this out? I would love to be able to record from more cameras using SS using legit licenses. Quote Link to comment Share on other sites More sharing options...
sbv3000 Posted March 24, 2019 Share #3 Posted March 24, 2019 It's probably a licence verification issue with xpe/DSM, serial no and MAC address and the syno servers, I suspect the network timeout is the syno servers rejecting the authentication but not sending a 'friendly' message (why should it) Quote Link to comment Share on other sites More sharing options...
jarede312 Posted June 22, 2019 Share #4 Posted June 22, 2019 I'm running into the same problem. I just bought a ton of licenses and this is going to suck if I can't use them... Quote Link to comment Share on other sites More sharing options...
jensmander Posted August 12, 2019 Share #5 Posted August 12, 2019 As written above a valid combination of an appropriate serial and mac is needed. It must match your NAS model (for example: you can’t use a serial & mac from a ds214 if you use loader 1.04b for the ds918+). Quote Link to comment Share on other sites More sharing options...
jaksze Posted August 15, 2019 Share #6 Posted August 15, 2019 Hi, you can try add license offline by the mobille app, but you need to use vaild serial number of synology Quote Link to comment Share on other sites More sharing options...
merve04 Posted November 8, 2019 Share #7 Posted November 8, 2019 On 6/21/2019 at 7:32 PM, jarede312 said: I'm running into the same problem. I just bought a ton of licenses and this is going to suck if I can't use them... Did you ever get your “ton of licenses” installed? i got a xpen ds918 with legit sn/Mac for plex transcoding purposes, curious if it’s just that is required for camera licenses to work instead of doing dsm VM’s Quote Link to comment Share on other sites More sharing options...
jarede312 Posted November 8, 2019 Share #8 Posted November 8, 2019 3 hours ago, merve04 said: Did you ever get your “ton of licenses” installed? i got a xpen ds918 with legit sn/Mac for plex transcoding purposes, curious if it’s just that is required for camera licenses to work instead of doing dsm VM’s Nope. had to buy a retail unit to use my licenses that I bought. It seems you can't add licenses to xpenology systems. I got screwed by not knowing that. Quote Link to comment Share on other sites More sharing options...
merve04 Posted November 8, 2019 Share #9 Posted November 8, 2019 General comment for folks on here; does having legit sn/Mac with xpenology allow the use of real camera licenses? Quote Link to comment Share on other sites More sharing options...
Hostilian Posted December 3, 2019 Share #10 Posted December 3, 2019 You can add them.. You just need a legit Sn/Mac.. If it dies and you haven't backed up your licenses, you're screwed.. Synology will be VERY arsey about unregistering them (so you can re-add them).. We need a hack to workaround this for legit licenses.... Quote Link to comment Share on other sites More sharing options...
stek Posted January 24, 2020 Share #11 Posted January 24, 2020 There is still no reliable solutions to this problem? regards Quote Link to comment Share on other sites More sharing options...
htc2010 Posted September 5, 2023 Share #12 Posted September 5, 2023 damn, I want to know, too. So I just realized I am on 1.04b Jun's loader but running the .pat for DS918. Is there any possibility of downgrading my or re-installing 1.04b with another .pat file to match what my serial/mac should be? Any suggestions? Quote Link to comment Share on other sites More sharing options...
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