n40l usb3 pci-e card not functioning in DSM 6.2

[swizzls_mtlow]

Hi,

 

I have recently updated DSM on my HP N36/40L microserver. Prior to the upgrade to DSM 6.2 I had a working 2 port USB3 PCI-E card. However I have just gone to plug my external HDD into the card and it spins up but does not register in DSM. The disk is fine, I have checked on my Windows PC and also it is visible (and usable) when plugged into one of the USB2 ports built into the server.

Not sure where to go with this but would be good to get USB3 working to speed up backups. The card is a TS-PDC3.

 

Thanks in advance

[tork24]

Hello

 

Do you manage to solve the problem?

I have exactly the same problem and I don't know how to solve it.

 

Thanks

[Josh]

I can not help with your card but i have this card working under DSM 6.2/1.03b (3615) on my N54L: 

 

https://www.delock.de/produkte/1112_USB-3-0/89243/merkmale.html?setLanguage=en

 

Regards

[swizzls_mtlow]

@tork24 not solved this yet but have only been doing incremental backups so has been less of an issue

 

@Josh Thanks for the headsup on your card. Did you have to configure any special settings or does it just work out of the box?

Thanks

[Josh]

@swizzls_mtlow It works out of the box, no config or settings. It also works with 6.2.1.

[d0n]

I got the Delock too, but it does not work with DSM 6.2 1.03b (3615) N54L

0000:03:00.0 Class 0c03: Device 1912:0015 (rev 02)

Edited December 11, 2018 by d0n

[d0n]

Lspci output :

0000:03:00.0 Class 0c03: Device 1912:0015 (rev 02) (prog-if 30)
        Flags: fast devsel, IRQ 16
        Memory at fe9fe000 (64-bit, non-prefetchable)
        Capabilities: [50] Power Management version 3
        Capabilities: [70] MSI: Enable- Count=1/8 Maskable- 64bit+
        Capabilities: [90] MSI-X: Enable- Count=8 Masked-
        Capabilities: [a0] Express Endpoint, MSI 00
        Capabilities: [100] Advanced Error Reporting
        Capabilities: [150] Latency Tolerance Reporting

[d0n]

On 11/1/2018 at 12:16 PM, Josh said:

I can not help with your card but i have this card working under DSM 6.2/1.03b (3615) on my N54L: 

 

https://www.delock.de/produkte/1112_USB-3-0/89243/merkmale.html?setLanguage=en

 

Regards

Are you sure it is the 89243 card? 

[swizzls_mtlow]

As an update because I had inadvertantly upgraded to 6.2 and didnt feel like trying to downgrade to get my card to work, I purchased a Dell U3N2-D pci-e USB3 card which seems to work ok. There was another thread on here discussing compatible cards. Just need to sort out the not fully powering off issue now!

[d0n]

I got me an Card with uPD720200 instead of uPD720202 and USB 3 works again

I will have a look whats about n54l powering off here 

[sszpila]

Hi.

I managed to get my uPD720202 work again. I flashed newest firmware (2.0.2.6) for this card and everything works. Firmware downloaded from Station Drivers

 

https://www.station-drivers.com/index.php?option=com_remository&Itemid=353&func=fileinfo&id=1348&lang=en

 

Flasher is for windows only, so I must boot microserver from USB with Windows PE

Edited February 9, 2019 by sszpila

[Stefano]

On 2/9/2019 at 12:16 PM, sszpila said:

Hi.

I managed to get my uPD720202 work again. I flashed newest firmware (2.0.2.6) for this card and everything works. Firmware downloaded from Station Drivers

 

https://www.station-drivers.com/index.php?option=com_remository&Itemid=353&func=fileinfo&id=1348&lang=en

 

Flasher is for windows only, so I must boot microserver from USB with Windows PE

Hi sszpila, i would like to thank you for the tip!!!

it worked perfectly for my Startech PEXUSB3S25 Renesas/NEC uPD720202 that is just arrived today.

p.s. I have an HP N40L with 1.0.3b loader with latest DSM 6.2.1 U6 update

Edited March 6, 2019 by Stefano

[TomX]

On 2/9/2019 at 12:16 PM, sszpila said:

Hi.

I managed to get my uPD720202 work again. I flashed newest firmware (2.0.2.6) for this card and everything works. Firmware downloaded from Station Drivers

 

https://www.station-drivers.com/index.php?option=com_remository&Itemid=353&func=fileinfo&id=1348&lang=en

 

Flasher is for windows only, so I must boot microserver from USB with Windows PE

Hello sszpila, 

Thank you for the hint, I bought this USB 3 PCIe card https://www.amazon.fr/gp/product/B0094H9NK8/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1 and I made the firmware update like you wrote and now all is good with my HP N54L 1.03b loader DSM 6.2.2-24922 Update 4

Regards,

TomX