Cain

Hi guys, have a nice day sorry if my english is not good I have encountered this situation and need everyone's opinion. The problem is that I have a fresh install of XPEnology, the information is below When a user creates a folder and accidentally deletes that folder, the admin can go to the recycle bin (the recycle bin has been activated before and only admin can enter) but the file that the user deleted cannot be found. The question I want to ask is how to fix this case. I have followed the instructions link but when I go to the trash to find it again, I can't find it, the link to the instruction file is below. Can anyone tell me how to fix it, thanks a lot. link to the manual file that I have referenced: https://kb.synology.com/en-vn/DSM/tutorial/How_do_I_restore_files_deleted_from_Synology_NAS