norcalm

I'm embarrassed to say that while I was editing grub.cfg to get rid of the serial console, I just realized that the NIC light on the far end of my server to the switch went out (I was only looking at the server end). Plugged the far end into another port, lights went on, and it works. Sigh. Thanks for all your help. I can see that without LAN access the Gen7 are really hard to debug, since there's no console, but there's no excuse for user error on my part...

@IG-88No, the closest thing I can find to iLO is a proprietary MicroServer "remote access card" which has its own UART but is supposedly buggy. I also considered a PCIe Serial Port card but two people on the Internet said they wouldn't load up at GRUB time (presumably they need to be recognized by the BIOS) so that won't work either. I'll have to check GRUB_VER and hardware for next steps. It's a shame as this solution worked so well for many years.

Honestly I'm not the greatest Synology admin - I just let it do its thing, read the monthly disk report card, and don't normally get involved. Before updates would require me to use the control panel to invoke an update... if somehow it can now auto-update then it may have definitely updated to 6.2+. Otherwise, there's no way. Now ... if it did auto-update - is it as simple as purchasing an NC364T, installing the hardware, and restarting the machine? Yes, I did try that first, and C1E was still disabled. Thanks, this is something I can try this weekend. As the N40L doesn't have a serial port... is that something I could view with a USB to serial converter? I will also try and see if there's some sort of UART/serial port header on the motherboard.

Thanks, @Dfds yes I downloaded Synology Assistant and it does not find it either. I don't see it in my router's web admin page under "connected devices" and cannot ping it's static DHCP address. It's been a great XPenology server for many years, but with Jun's 6.1 I cannot get a local console so it's hard to debug something like this. Is there a way to manually enter a GRUB command line setting so I could see what's going on at the console?

Hello, We are using Jun's DSM 6.1 Baremetal on an HP Gen7 N40L microserver and the internet router glitched - we had no internet access for a day until I came home and reset the router and reloaded configuration. When I looked for find.synology.com after the router reset, I couldn't find it. I rebooted the N40L and I get to the loading screen: and then nothing. There's no evidence the router sees the box, no DHCP assignment, no ping. It's like the internal NIC no longer works. As far as I know, there's no serial port on this box for the typical console/debug. How can I debug with a console, is there a GRUB configuration parameter I can manually enter? Or, should I purchase a USB-to-serial-port (and would that even work?)