Andrii

When I'm uploading my HEIC photos from iPhone I can't open it in moments, I have error thumbnails. In synophoto.log files I see error: Server synophoto-task-center: /source/synophoto/src/daemon/task-center/metadata_index.cpp:471 parse metadata failed [/var/services/homes/admin/Drive/Moments/Web/2019-09-03/IMG_4287.HEIC] [the output of metadata-wrapper is empty] Any idea why it's not working? My DMS version: DSM 6.2.2-24922 Update 3 My loader Jun's 1.03b