Hi all,
Please help me solve the following issue.
I am running Xpenology 5.2- 5644.
Recently, its web address (192.xxx.xxx) is not accessible until I restart the system. Then, the SMB service does not run with this failure:
\/sbin/e2fsck returns 4, move into network install... [FAILED]
Now, the system totally halts at this step:
:Checking upgrade file [OK]
Killed
Wait 2 seconds for synology manufactory device.
It cannot be accessed through putty although SSh enabled. Neither is the Synology assistant
I tried the option no.3 at boot: 3. Install/upgrade but the problem remains
Could anyone help me:
1. Why that problem happens and how to solve the problem without losing the data on harddisk.
2 In case, I have to reinstall Xpenology, should I still use 5.2- 5644 or the older?
3. If I have to reinstall, my data on harddisk get lost or not?
Thank a lot for your attention and support.
Regards